Virtual Leasing Concierge
Required skills
- Multifamily Leasing
- LMS
- phone
- text messages
- direct messages
- property features and benefits
- competitive analysis
- market analysis
- specials
Nice to have
- Affordable Housing
- Bilingual abilities
Role summary
Asset Living is seeking a Virtual Leasing Concierge to act as a virtual sales representative for properties, focusing on cultivating leases through communication via phone, email, text, and direct messages. The role requires at least one year of multifamily leasing experience, strong computer and typing skills, and adherence to company policies and Fair Housing laws. Responsibilities include managing leads in LMS, preparing reports, processing applications, and maintaining high customer satisfaction scores. Preferred qualifications include bilingual abilities and affordable housing experience. The position is remote, requiring a quiet, distraction-free environment with a stable internet connection.
Company Overview
Asset Living is a third-party management firm with a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single-family home rentals, affordable housing, build-to-rent, active adult, and student housing divisions.
Asset Living is a fast-growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. At Asset Living, we wholeheartedly believe 'Together We Lead, Together We Succeed. We empower each other to lead by example, collaborate, and evolve – inspired by our belief that we can continually improve as individuals and as an organization. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows. When you join Asset Living, you become part of a dynamic team that thrives on unity, unique talents, and a universal culture of winning.
Recognized as one of the nation's Best and Brightest Places to Work and ranked in the NMHC top 50 professionals, join Asset Living because of its reputation as the most trusted partner in real estate, workplace culture, and growth opportunities. Asset Living is a member of The Institute of Real Estate Management (IREM) and is recognized as an Accredited Management Organization (AMO). Together, we lead the way, and together, we achieve excellence in all that we do. Join a workplace where success is a collective journey and leadership is a shared responsibility.
Virtual Leasing Concierge
The Virtual Leasing Concierge acts as virtual sales representative for a specific set of properties, whose primary duty is to cultivate leases by working leads in LMS by communicating via phone, email, text messages, and direct messages.
Essential Duties:
Working Environment/Requirements:
This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice. This is a safety-sensitive position and may be subject to additional compliance requirements.
