Amenities Manager
Required skills
- hospitality
- amenities
- food & beverage
- supervisory
- Microsoft Office
- POS systems
- Clover
Nice to have
- exceptional experiences
- top-notch service
- unforgettable events
- SOPs
- health and safety standards
- financial transactions
Role summary
Associa Florida is seeking an Amenities Manager in Kissimmee, FL, to lead food, beverage, and amenity operations, including a Sundry Shop, Tiki Bar, and event spaces. The role involves hiring, training, and supervising staff, developing SOPs, managing operations, overseeing inventory, ensuring customer service and safety standards, handling budgeting and financial reporting, and collaborating with the Events Committee. The ideal candidate will have 1-3 years of experience in hospitality, amenities, or F&B operations, 1-3 years of management/supervisory experience, and required certifications like Florida Food Manager and ServSafe. Proficiency in Microsoft Office and POS systems is also necessary.
Amenities Manager
Location: Kissimmee, FL
Company: Associa
Bring Your Leadership to Our Community!
Are you passionate about creating exceptional experiences? Associa Florida is looking for an Amenities Manager to lead food, beverage, and amenity operations—including our Sundry Shop, Tiki Bar, and event spaces. This is your chance to make a real impact by delivering top-notch service and unforgettable events for residents and guests.
What We Offer?
Associa offers a competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more. We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.
Work Schedule:
- Hours: 12 pm - 8 pm; however, hours may be altered by management or the Board due to planned events and/or coverage.
- Days: Wednesday - Sunday, with weekend coverage required.
How This Position Makes an Impact:
Lead & Organize:
- Hire, train, schedule, and supervise a team of staff who foster a welcoming atmosphere for residents and guests.
- Develop and maintain SOP’s for Sundry Shop, Tiki Bar, and other amenity areas.
- Management of the pool area and enforce rules and regulations within the area.
Manage Operations:
- Oversee inventory, ordering, and compliance for all amenity areas.
- Provide excellent customer service, address resident concerns, and ensure proper health and safety standards.
Drive Results:
- Handle budgeting, POS systems, and financial reporting to keep operations efficient.
- Ensure all financial transactions are recorded and reported in an accurate and timely manner.
Collaborate:
- Work closely with the Events Committee to maintain a vibrant events calendar.
- Ensure that all activities and events are posted and coordinated to be clearly communicated to the community and its residents.
Position Requirements:
- 1–3 years of experience in hospitality, amenities, or food & beverage operations.
- 1–3 years of management or supervisory experience.
- Florida Food Manager Certification & ServSafe Certification (required).
- Strong communication, customer service, and organizational skills.
- Proficiency in Microsoft Office and POS systems (Clover preferred).
#LI-MA1
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