Cash Management Specialist

The Cash Management Specialist is an accounting support position in a fast-paced centralized accounting services environment providing financial services to community associations throughout North America. This position will be responsible for covering support ticket resolutions related to payables, positive pay monitoring, check printing/sorting/mailing, credit card reconciliations and invoice processing, ACH uploads using online banking, and special projects assigned by leadership.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Monitor low funds reporting to identify potential risks and identify possible issues.
• Research and respond to support tickets
• Handle utility disconnects by researching past due invoices and facilitation of payment via telephone to vendors daily.
• Review positive pay exceptions and ensure they are dispositioned prior to the bank submission deadline each day. Identify root cause of positive pay exceptions and provide solutions to prevent future exceptions.
• Initiate check run activity for manual checks, route checks accordingly, prepare checks for daily outgoing mail and facilitate check printing at local branches throughout the day.
• Review all GIACT fraud preventing ACH transactions, identifying root causes and provide solutions to prevent future exceptions.
• On occasion, generate ACH files and validate transactions within the files, resolving any errors and identify solutions to prevent future occurrences. Ensure files are transmitted prior to daily submission deadlines. Utilizing ticketing software to track ACH transactions.
• Responsible for the reconciliation of Shared Services Center issued association credit card statements each month. Manage all incoming receipts and approvals daily for association credit cards using Expense Track offered by Comdata
• Communicate to board members and branches on outstanding issues relating to the reconciliation of monthly statements via telephone and email.
• Develop and maintain strong relationships with internal and external business partners.
• Other duties and/or special projects may be assigned to meet business needs; Incumbent will follow other job-related instructions and perform other job-related duties from time to time if requested by department management

REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:

• Ability to evaluate, analyze, and prioritize data in various forms and formats
• Knowledge and skilled in proper accounting principles, practices, and procedures
• Able to accurately perform calculations and analysis. Multi-tasking is often performed throughout the day and a required skill/ability.
• Ability to work both independently and in a team setting; flexible and adaptable in a fast-paced and changing environment
• Excellent written and verbal communication skills
• Strong problem-solving skills with acute attention to detail and ability to meet deadlines
• Proficiency in Microsoft Office Word, Excel, PowerPoint, Outlook, and alpha-numeric data entry.
• Proficient with web-based communication tools such as Teams, Zoom, etc.

DESIRED KNOWLEDGE, SKILLS AND ABILITIES:

• Understanding of, or experience in, the Community Association Management Industry.
• Experience with automated AP workflows and modules.
• Experience with expense management and credit card reconciliations.

Education: 

• High school diploma or equivalent required.
• Two or more years of accounts payable experience preferred.