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IT Services, Government Contracting, Defense

IT Program Manager

Fort Belvoir, Virginia, United StatesOnsiteFull TimePosted 2 months agoVisa sponsorship available

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Role summary

ASSYST is seeking an experienced IT Program Manager to oversee a DoD IT support program. The role involves serving as the primary point of contact for the Government, managing contract performance, ensuring effective execution of requirements, and delivering high-quality services. Key responsibilities include leading the development and execution of project management plans, overseeing help desk and IT support operations, monitoring SLAs, managing resources and schedules, conducting performance reviews, and ensuring timely deliverables and reporting. This position requires US Citizenship with an active Secret Security Clearance and a Bachelor's degree or equivalent experience.

ASSYST
is seeking an experienced
IT Program
Manager
to oversee all aspects of contract performance for a DoD IT support program
.
The PM will serve as the primary point of contact for the Government, ensuring effective execution of contract requirements, resource management, and delivery of high-quality services.
This position is contingent upon contract award
Key Responsibilities

  • Manage the full lifecycle of contract performance, serving as the primary liaison for the Contracting Officer’s Representative (COR) and Government stakeholders.
  • Lead the development and execution of the Project Management Plan (PMP) and comprehensive Transition Plans.
  • Oversee help desk operations and IT support environments to ensure seamless service delivery.
  • Rigorously monitor and ensure compliance with all Service Level Agreements (SLAs).
  • Manage project resources and schedules; conduct regular performance reviews and proactive risk management assessments.
  • Ensure the accuracy and timeliness of all contract deliverables and reporting requirements.

Qualifications And Experience

  • U.S. Citizenship with an active Secret Security Clearance.
  • Bachelor’s degree (or equivalent professional experience).
  • 10+ years of dedicated Project Management experience.
  • 5+ years of experience specifically managing IT support contracts.
  • Proven background in Help Desk operations and complex IT support environments.
  • Deep familiarity with DoD and/or Army policies and procedures.

*ASSYST is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, military status, national origin or any other characteristic protected under federal, state, or applicable local law*

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