End -To- End Telco Engineer
Required skills
- cross-domain issues
- satellite-to-mobile services
- service assurance
- multi-domain incident analysis
- service restoration
- service flows
- customer impact
- dependencies
- failure points
- correlate alarms
Nice to have
- advanced telecom certifications
- networking certifications
- satellite-integrated networks
- carrier-grade services
Role summary
We are seeking an End-to-End Telco Engineer to ensure service stability and performance for satellite-to-mobile services. This role involves diagnosing and resolving cross-domain issues across satellite, RAN, core, transport, and OSS layers. The engineer will act as the technical authority for incident analysis, collaborating with various teams to restore service, validate flows, and ensure connectivity. Key responsibilities include analyzing service degradation, assessing customer impact, correlating network data, leading troubleshooting efforts, identifying root causes, and validating fixes. The role requires a Bachelor's degree and 5-8 years of experience in telecom operations or service assurance, with a strong understanding of end-to-end telecom architecture and hands-on experience with network data analysis.
AST SpaceMobile and our global partners are building the first and only space-based cellular broadband network to be accessible by standard smartphones. Called SpaceMobile, this ultra-powerful network is being designed to provide connectivity at 4G/5G speeds everywhere on the planet – on land, at sea and in flight.
Position Overview
We are seeking a End -To- End Telco Engineer to ensure end-to-end service stability and performance across satellite-to-mobile services by diagnosing and resolving cross-domain issues spanning satellite, RAN, core, transport, and OSS layers. Operating within the Service Assurance organization, this role serves as the technical authority for multi-domain incident analysis, working closely with PSC Agents, NOC Telco Engineers, and Managed Services teams to restore service, validate service flows, and ensure compliant end-to-end connectivity during launch, early-life support, and steady-state operations. This role is critical to maintaining end-to-end service integrity for satellite-to-mobile communications, ensuring that incidents are not only resolved but fully understood across domains, enabling reliable service delivery, customer confidence, and scalable global operations.
Key Responsibilities:
Qualifications
Education:
Bachelor's degree in Telecommunications, Electronics & Communication Engineering, Electrical Engineering, or a related technical field.
Experience:
Preferred Qualifications:
Soft Skills:
Technology Stack:
Physical Requirements
This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands.
AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
