Manager of Inside Sales
Required skills
- Inside Sales
- Sales Support
- Customer Satisfaction
- Training
- Sales Database
- Marketing Reports
- Budget Preparation
- Analytical Skills
- Communication Skills
- Prioritization
Nice to have
- Oracle
- Maximo
Role summary
This role manages the daily operations of Inside Sales and Sales Support to ensure customer satisfaction. The position involves attracting, hiring, and training new employees, leading the sales and administration teams, and coaching staff. Responsibilities include facilitating sales-related tasks, managing administrative paperwork, maintaining a sales database, and modifying workflows for productivity. The role also acts as a liaison between customers and internal departments, develops marketing reports, and manages budget preparation, cost monitoring, and invoice approval. A Bachelor's degree and experience in inside sales, customer service, and team management are required.
Proven to Perform.
From the edges of space to the bottoms of ocean, our materials are proven to perform -- and so is our team. We're hiring high performers as proven as our products. Join us.
Primary Purpose of this Job
The Manager of Sales positions will manage the day to day functions of Inside Sales and Sales Support
to ensure customer satisfaction.
Essential Functions (other duties may be assigned)
• Attract, hire and train new employees. Lead Inside Sales and Sales Administration
by communicating and managing expectations and job results. Coach employees
while implementing systems, policies and procedures
• Facilitate the processes of all sales-related tasks, complete and approve administrative
paperwork, and maintain a sales database. Modify workflow processes to increase
productivity, as needed
• Develop interpersonal working relationships as a liaison among customers, commercial
managers, and other departments to align goals, solve problems and ensure customer
satisfaction
• Develop and maintain marketing reports/data to support the commercial department
• Responsible for budget preparation; monitor costs and analyze variances. Review and
approve invoices for daily expenditures
Basic Requirements:
- 5 years of inside sales or customer service experience
- Bachelor's degree in Business or related area
- 2+ years experience managing a team of sales or customer service professionals
Essential Skills
- Proficient in Microsoft Office tools (Word, Excel, and Power Point at a minimum)
required to accomplish day-to-day work activities and willingness to learn
additional programs.
• Sufficient knowledge of company, products, objectives and operations.
• Oracle, Maximo, etc. experience a plus.
Skilled in:
• Exceptional analytical, critical thinking and problem-solving capabilities.
• Effective interpersonal, leadership, and written and verbal communication skills.
• Excellent attention to detail, organization, and time management and prioritization
skills.
*It is ATI's policy to not provide immigration sponsorship for any of the company's positions.
ATI and its subsidiary companies will provide equal employment opportunities to all applicants without regard to applicant's race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, veteran status, disability status, or any other status protected be federal or state law. The company will provide reasonable accommodations to allow an applicant to participate in the hiring process if so requested.
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