
Business Development Associate - Honda Miami Lakes
Required skills
- high school diploma
- excellent oral communication
- excellent written communication
- excellent interpersonal communication
- extensive customer service
- sales background
- telemarketing background
- computer literacy
- excellent problem solving skills
Nice to have
- new vehicles
- pre-owned vehicles
- services
- parts
- collision
- accessories
Role summary
AutoNation is seeking a Business Development Associate for its Honda Miami Lakes dealership. This role involves managing inbound sales calls, identifying customer needs, scheduling appointments for sales associates, and conducting outbound calls to potential leads. Responsibilities include addressing customer concerns, confirming appointments, sending marketing materials, and following up post-visit to ensure satisfaction. The position requires excellent communication, customer service, sales, or telemarketing experience, strong organizational and follow-up skills, computer literacy, and problem-solving abilities. A high school diploma or equivalent is necessary. The role is onsite and full-time.
What are the day-to-day responsibilities?
- Receiving inbound sales phone calls and leads
- Identifying the client's needs and scheduling appointments
- Placing outbound phone calls to potential leads
- Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc
- Contacting clients prior to appointment date to confirm appointment
- Mailing marketing letters to provided leads
- Following up post visit to ensure customer satisfaction
- Attending Sales Department meetings
What are the requirements for this job?
- High school diploma or equivalent
- Excellent oral, written and interpersonal communication skills
- Extensive customer service, sales, or telemarketing background
- Computer literacy, strong organizational and follow-up skills
- Ability to read and comprehend instructions and information
- Excellent problem solving skills
Exciting Benefits and Perks Await You:
Competitive compensation and 401k matching
Enjoy a healthy work-life balance with insurance plans (health, dental, vision) and maternity benefits.
Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
Access amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
AutoNation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services. Through DRV PNK, we have raised over $40 million for cancer-related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.
AutoNation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry. We value innovation, teamwork, and a commitment to making a positive impact in the world.
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