Operations Officer - Finance

Responsibilities

• Manage assigned payment and accounts payable workflows, including reviewing invoices, coding transactions and preparing payments across multiple platforms and currencies.
• Check that payments and expenses have the required approvals and supporting documentation, and follow up on missing information or discrepancies.
• Review credit card and expense reports and arrange or provide approvals within delegated authority.
• Apply the correct entity, currency, account and project coding, seeking guidance where the treatment is unclear.
• Maintain accurate accounting records and support bank, payment-platform and other account reconciliations, investigating and resolving differences.
• Support monthly and quarterly close, financial reporting and audits by preparing schedules, checking data and responding to information requests.
• Help maintain assigned financial trackers, such as revenue, grants, advances or budget expenditure, and flag discrepancies or outstanding items.
• Communicate clearly with vendors, colleagues and budget holders to resolve queries and obtain timely information, escalating delays or competing priorities early.
• Keep financial records and process documentation organized and accessible, and provide clear handovers and backup cover for colleagues, including payments.
• Apply and explain Finance policies, protect confidential information and follow agreed financial controls and compliance procedures.
• Contribute to process and system improvements through documentation, testing, data checks and adoption of approved tools and automation.
• Work with colleagues across Operations and campaigns on financial processes and undertake other appropriate Finance responsibilities as agreed.

Qualifications

• Practical experience in finance operations, accounts payable and/or accounting, with an understanding of reconciliations and financial controls.
• Exceptional attention to detail, organizational skills and dependable follow-through.
• Good problem-solving skills, with the ability to investigate discrepancies and know when to seek guidance.
• Excellent written and oral communication skills, including tactful follow-up with colleagues and vendors.
• Strong teamwork skills and the ability to take ownership of assigned work within agreed responsibilities and approval processes.
• A growth mindset, willingness to learn and interest in improving financial processes.
• High professionalism and discretion when handling confidential financial and personal information.
• Ability to manage competing deadlines, communicate capacity constraints early and adapt to changing priorities in a remote team.
• Passion and commitment to global justice, citizen empowerment and social change.
• Confidence working with spreadsheets to organize, reconcile and check financial data, and the ability to learn new systems.
• Proficiency in Google Workspace and online collaboration tools such as Slack and Zoom.
• Experience with QuickBooks or another accounting package is preferred. Experience with international payments, multiple currencies or multiple entities is an asset.
• High proficiency in English is required. Additional languages are an asset.

• US/Canada (Eastern Time Zone): $71,000 - 78,000 USD
• Central and South America: $63,000 - 69,000 USD

• 5 weeks paid vacation per year
• 10 paid holidays per year
• Up to $3,000 USD for training and development per year
• Up to $1,500 USD for language development per year
• Workspace support, including reimbursement for home office or co-working expenses