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Automotive

Regional Office Manager - Auto Body

Overland Park, KSOnsiteFull TimeManager / Head$100,000–$150,000 /yrPosted 2 months ago

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Required skills

  • Collision Repair
  • Automotive Operations
  • Dealership Operations
  • Estimating Software
  • Insurance Claims
  • Repair Processes
  • Communication Skills
  • Prioritization
  • Solutions-Focused
  • Continuous Improvement

Nice to have

  • Team Development
  • Customer Experience

Role summary

This leadership role is responsible for overseeing daily front office operations in an auto body repair setting. The position involves leading and coaching a team of estimators, ensuring efficient workflows, and maintaining high standards for customer communication and operational efficiency. Key responsibilities include reviewing vehicle damage, preparing repair plans using estimating software, documenting vehicle conditions, and preparing total loss estimates. The ideal candidate will have at least two years of experience in collision repair or automotive operations, with strong leadership, organizational, and communication skills.

What You'll Do

This leadership role combines team development, operational oversight, and customer service to ensure a smooth repair experience from start to finish.

Responsibilities include:

  • Lead, coach, and support a team of estimators while helping new team members succeed.
  • Oversee daily front office operations and maintain efficient workflows.
  • Partner closely with production leadership to ensure seamless communication between departments.
  • Review vehicle damage, prepare repair plans, and utilize estimating software.
  • Document vehicle condition through photos and administrative documentation.
  • Prepare total loss estimates when applicable.
  • Help maintain high standards for customer communication, accuracy, and operational efficiency.
  • Balance multiple priorities in a fast-paced environment while keeping the customer experience at the forefront.

What We're Looking For

Our ideal candidate has:

  • At least two years of experience in collision repair, automotive, or dealership operations.
  • Experience using collision estimating software.
  • An understanding of insurance claims and repair processes.
  • Strong leadership, organizational, and communication skills.
  • The ability to prioritize multiple tasks while maintaining attention to detail.
  • A positive, solutions-focused attitude and commitment to continuous improvement.
  • A valid driver's license.
  • Ability to maintain a Monday thru Friday 7:30AM to 5:30PM schedule

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Health savings account
  • Life insurance
  • Paid time off
  • Vision insurance

Your inquiry and all conversations will remain confidential throughout the hiring process, regardless of the outcome.

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