Operational Risk Analyst I

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits.

Contributes to the overall quality of risk management across the Bank for the purpose of developing, implementing, maintaining, and training on the Operational Risk Management Program, Framework, Policy, and procedures.

1. Supports the policies, standards, guidelines, tools, models, and procedures; integration of risk, control, and operational loss data and processes within the GRC program and system; and coordination of ORM (Operational Risk Management) activities with various groups in the first and second lines.
2. Implements and educates on the policies, standards, guidelines, tools, models, and procedures required to support the Bank’s operational risk management program.
3. Educates and/or challenges business unit managers and business unit Operational Risk liaisons on the completeness of risk identification, end-to-end processes, inherent risk ratings, residual risk ratings, and control design ratings as part of the review of their risk and control assessments.
4. Performs root cause analysis on risk events and operational losses to recommend process and control improvements to prevent these risk events and losses from occurring in the future.
5. Challenges risk assessments, operational loss events, and maintains such within the Bank’s GRC system for management reporting and record management.
6. Designs and implements reports and tools that support operational risk activities and projects.
7. Creates and updates Program reports and presentations to management, Executive Risk Council, and the Board Risk Committee, including contributing to the quarterly enterprise risk profiles that aggregate company-wide risk appetite.
8. Educates Risk Coordinators on Operational Risk Program requirements to foster consistent program execution, and provides executive management with regular updates on key risk initiatives, emerging issues, and program performance.
9. Regularly exercises discretion and judgement in the performance of essential job functions.
10. Maintains good punctuality and attendance to work.
11. Follows Bank policy, procedures and guidelines.
12. Performs other risk management related duties as needed.

1. Knowledge of bank products, lending operations, and technology.
2. Ability to communicate effectively both verbally and in writing.
3. Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.
4. Ability to demonstrate initiative to accomplish work objectives.
5. Ability to work effectively and demonstrate flexibility in a continually changing environment.
6. Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.
7. Ability to work without close supervision.
8. Ability to maintain confidentiality.
9. Ability to work extended hours.
10. Ability to work effectively in a team environment.
11. Ability to maintain attention to detail.
12. Ability to demonstrate effective time management skills.
13. Ability to travel overnight for business as needed.
14. Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

1. Bachelor’s degree or commensurate work experience, required.
2. Minimum of one (1) year of work experience in a financial services company with specialization in operational risk management, enterprise risk management, or internal audit, preferred.

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

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Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.