BankUnited Verified
Banking, Financial Services
Universal Banker/Sr. Financial Specialist - Stuart Branch
Stuart, FLOnsiteFull TimeSeniorPosted 1 month agoVisa sponsorship available
Required skills
- HS Diploma or GED
- cash handling
- Teller
- Platform functions
- Retail Training Class
- Bank Secrecy Act
- US PATRIOT Act
- anti-money laundering
Nice to have
- customer service
- sales
- risk management
- cash operations
- telemarketing
- safe deposit box
Role summary
This Universal Banker/Sr. Financial Specialist role at the Stuart Branch focuses on providing excellent client satisfaction while maintaining operational soundness and achieving sales goals. The position involves performing both teller and platform transactions, including handling deposits, cashing checks, processing transactions, opening accounts, and promoting bank products and services. The role requires adherence to all policies, procedures, and regulations, including anti-money laundering guidelines. A minimum of 2-3 years of cash handling experience is required, along with full training in both Teller and Platform functions. Excellent customer service, sales, risk management, and cash operations experience are preferred.
Sign-on bonus of $1,000 to be paid after six months of continuous service. SUMMARY: This role, which performs all transactions typically associated with both the Teller Line and Platform, focuses on 100% client satisfaction while maintaining operational soundness and achieving market, branch and personal goals.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
HS Diploma or GED required
EXPERIENCE
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties and special projects may be assigned.
- Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.
- Cashes checks and pays out money after verification of signatures and customer balances.
- Enters customers' transactions into computer to record transactions, and issues computer generated receipts.
- Places holds on accounts as appropriate.
- Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.
- Explains, promotes, refers, or sells Bank products or services such as accounts, loans and cashier's checks in the branch or via telemarketing. Meets or exceeds assigned goals.
- Performs outbound calls and set appointments for Market Leader and/or Sales & Service Officer (Banking Center Manager or Assistant Manager in NY only) in accordance with market initiatives and/or branch goals. Contributes to meeting branch sales goals.
- Cross-trains on the products and operational processes associated with the Platform and assists clients with related activities.
- Opens and processes all types of accounts, products, and/or services for customers after consulting with them on their specific needs. Assists customers whenever possible. Refers customer to appropriate business line as needed to ensure customer needs are met.
- Achieves individual referral goals for cross selling of all credit, non-credit and fee income goals.
- Maintains knowledge of current products, policies, procedures and regulations as it relates to position.
- Adheres to all current policies, procedures and regulations as it relates to position.
- Processes transactions from automated teller machine and night depository.
- Responds professionally to customer inquiries or problems.
- Assists customers with safe deposit box transactions.
- Fills in for Financial Specialist Leader when absent.
- May order daily supply of cash and counts incoming cash.
- Under dual control, balances cash in automated teller machines and night depository.
- Adheres to and complies with applicable, federal and state laws, regulations and guidance, including those related to anti-money laundering (i.e. Bank Secrecy Act, US PATRIOT Act, etc.).
- Adheres to Bank policies and procedures and completes required training.
- Identifies and reports suspicious activity.
HS Diploma or GED required
EXPERIENCE
- Minimum of 2-3 years of cash handling experience (preferably Teller) required
- Excellent customer service, sales, risk management and cash operations experience preferred
- Must be fully trained in both Teller and Platform functions
- Candidates residing in locations within BankUnited's footprint may be given preference.
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