Office Coordinator - Outpatient Rehabilitation - Jay

The Office Coordinator provides administrative support by performing various secretarial, administrative, and assistant responsibilities. This position relies on program knowledge to assist team member needs, performs a variety of tasks, relies on personal judgment and is able to work independently. This position ensures office operations run smoothly and efficiently. This position collaborates with management on staff schedules, office policies and procedures, supplies, workflow and projects.

Responsibilities

• Performs a variety of administrative functions and assistance for the department.
• Performs administrative duties for the office to include, but not limited to, reception, copying, faxing, mailing, and filing. Maintains electronic or paper files accurately.
• Responds to calls and visits from patients, team members, contingent workers or other visitors including the public at large; determines the urgency of the situation.
• Acts as receptionist to visitors, receives and routes mail.
• Coordinates schedules and department activities for all members of the department.
• Initiates and maintains department files of case records, correspondence, reports and resources.
• Deals discreetly with sensitive confidential information contained in minutes, letters, reports, and other documents.
• Prepares monthly reports for facility and/or business manager.
• Oversees office management and maintenance for the department.
• Anticipates maintenance, equipment, and supply needs.
• Supports the coordination of rehab orders and assignment or scheduling of patients to therapist(s) to ensure patients receive timely evaluations or treatments.
• Accurately balances daily charges where applicable and collects copays and deductibles as contractually determined.

Qualifications

Minimum Education

• High School Diploma or Equivalent Required

Minimum Work Experience

• 1 year Office Coordinator, Secretary or Receptionist experience Required

Required Skills, Knowledge and Abilities

• Knowledge of medical terminology and records management.
• Knowledge of basic computer skills.
• Ability to deal appropriately with confidential information.
• Able to function effectively with frequent interruptions.
• Must have excellent written and oral communication skills.

Baptist Health Care is a not-for-profit health care system committed to improving the quality of life for people and communities in northwest Florida and south Alabama. The organization includes three hospitals, four medical parks, Andrews Institute for Orthopaedic & Sports Medicine, and an extensive primary and specialty care provider network. With more than 4,000 team members, Baptist Health Care is one of the largest non-governmental employers in northwest Florida. 

Baptist Health Care, Inc. is an Equal Opportunity Employer. BHC maintains and enforces a policy that prohibits discrimination against any workforce members or applicants for employment because of sex, race, age, color, disability, marital status, national origin, religion, genetic information, or other category protected by federal, state or local law. Certain positions may require a Level 2 Background check through AHCA. Additional information about this requirement can be found here: Florida Care Provider Background Screening Clearinghouse