
Patient Access Coordinator
Required skills
- greeting patients
- verifying demographic information
- verifying insurance information
- registering patients
- obtaining signatures
- determining out-of-pocket expense
- collecting patient payments
- documenting patient payments
- financial counseling
- scheduling appointments
Nice to have
- other education
Role summary
BHMG Primary Care London is seeking a Patient Access Coordinator to perform front office duties. Responsibilities include greeting patients, verifying demographic and insurance information, registering patients, collecting payments, scheduling appointments, managing medical records, and providing financial counseling. This role requires strong customer service, clerical skills, fiduciary responsibility, and accuracy. Computer skills are essential, and prior medical office clerical experience is preferred.
Summary
Job Description:
BHMG Primary Care London
Job Description:
Patient Access describes a multi-disciplinary function that is carried out at the point of service areas of the medical office. Patient Access Representatives perform front office duties under the general direction of the Clinical/Practice Manager or designee.
These duties include, but are not limited to, greeting patients and visitors; verifying patients’ demographic and insurance information; registering patients; obtaining necessary signatures; determining patients’ out-of-pocket expense, collecting and documenting patient payments and/or financial counseling as appropriate; scheduling appointments; ensuring patient flow; switchboard; and medical records management.
Customer service, clerical skills, fiduciary responsibility, and accuracy are extremely important in this role.
Minimum Requirements:
High school diploma or equivalent required.
Computer skills required.
Clerical experience in the medical office setting preferred.
Other education preferred.
Benefits Include:
Health, Vision, and Dental Insurance
Retirement with Company Match
Generous Paid Time Off (Including Maternity/Paternity Leave)
Short/Long Term Disability and Life Insurance
Tuition Reimbursement
Office Administration, Reception, Clerical, Administrative
If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!
Baptist Health is an Equal Employment Opportunity employer.
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