Bath Concepts Independent Dealers logo
Home Improvement, Retail Distribution

Project Manager - Bathroom Remodeling

Richmond, VAOnsiteFull TimePosted 1 month ago

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Required skills

  • residential construction
  • remodeling
  • project management
  • installation projects
  • customer communication
  • quality control
  • project scheduling
  • CRM system
  • Microsoft Office Suite
  • warehouse

Nice to have

  • proactive leader
  • continuous improvement
  • outstanding service
  • organizational abilities
  • self-motivated

Role summary

Renken Remodeling is seeking a Project Manager to oversee bathroom remodeling installations from start to finish. This role involves leading the installation team, managing client communications, ensuring quality control, and coordinating project schedules. The ideal candidate will have at least 5 years of experience in residential construction or remodeling, strong leadership and customer service skills, and the ability to manage multiple projects simultaneously. Proficiency in Microsoft Office Suite and CRM systems is required, along with a proactive approach to process improvement and problem-solving.

Position Overview

Renken Remodeling is looking for a motivated and results-driven Project Manager to lead our installation projects from concept to completion. You’ll play a key role in delivering exceptional results for our clients while ensuring every project meets our high standards for quality, efficiency, and customer satisfaction. The ideal candidate is a proactive leader who thrives in a fast-paced environment, values teamwork, and is passionate about continuous improvement and outstanding service.

Key Responsibilities

  • Team Leadership & Accountability: Guide and support our installation team, providing training, direction, and feedback to ensure successful project outcomes.

  • Installation Support & Training: Equip the team with the tools, knowledge, and resources needed to excel, offering hands-on support throughout each project.

  • Customer Communication: Serve as the main point of contact for clients, keeping them informed about project progress, timelines, and any important updates.

  • Product Knowledge: Stay up to date on our products and services to provide expert advice to both the team and customers.

  • Quality Control: Conduct regular inspections to ensure every installation meets our rigorous quality standards.

  • Project Review: Lead pre- and post-installation meetings to review project execution, address issues, and identify opportunities for improvement.

  • Job Coordination: Collaborate to ensure timely and seamless project delivery.

  • Job File Audits: Review completed job files for accuracy and completeness after each project.

  • Project Scheduling: Plan and coordinate remodeling projects and service calls to maximize efficiency and meet deadlines.

  • Administrative Duties: Use Microsoft Office Suite for documentation and reporting, and maintain accurate project records in our CRM system.

  • Other Duties as Assigned: Warehouse, deliveries, and inventory stocking. Field measurements and light service.

Qualifications

  • Minimum 5 years of experience in residential construction or remodeling.

  • Reliable transportation to and from the office.

  • Excellent written and verbal communication skills.

  • Strong attention to detail and organizational abilities.

  • Proven track record of delivering exceptional customer service.

  • Ability to manage multiple projects simultaneously.

  • Critical thinking and problem-solving skills.

  • Self-motivated with a proactive approach to improving processes.

  • Strong time management skills and the ability to work under pressure.

Ready to apply?
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