In-Home Repair Helper

Job Description

As an In-Home Repair Helper, you’ll assist with the diagnosis, repair and reassembly of major appliances and large televisions. You’ll contact clients to perform triage, set expectations and help keep work orders up to date. This is a great opportunity to build a career with Geek Squad. In this role, known internally as a Repair Cadet, you’ll have the chance to increase your skills through training and on-the-job opportunities.

What you’ll do

• Assist with preparing clients’ products for repair in their homes
• Assist with product disassembly, diagnosis, repair and reassembly on complex repairs
• Help manage part orders and returns to avoid excessive costs and losses
• Build relationships with clients to ensure best-in-class service

Basic qualifications

• Experience actively using and learning about consumer electronics
• Ability to work successfully as part of a team
• Ability to prioritize and multi-task in a fast-paced environment
• Ability to work a flexible schedule, including holidays, evenings and weekends
• Must be at least 21 years old
• Must have a current, valid driver's license
• Must have no more than two moving violations and/or at-fault accidents within the past three years
• Must have no DUI/DWI or reckless driving violations in the past three years
• Ability to lift 75 pounds with or without reasonable accommodation and up to 150 pounds with help

What’s in it for you

We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.

Our benefits include:

• Competitive pay
• Great employee discount
• Financial savings and retirement resources
• Support for your physical and mental well-being

Best Buy provides different types of leaves of absence (LOA) and potential pay sources to employees based on eligibility. The length of your LOA depends on your situation, where you live, your full-time or part-time employment status, and federal and state regulations. Intermittent or reduced-schedule leave is also available for certain medical or family care leaves. Paid time off (vacation or PTO) is offered to full-time and part-time employees based on work location, employment status, salary or hourly status (exempt/non-exempt), and years of continued or bridged service.

Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.

For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.

About us

As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.

Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™

Best Buy is an equal opportunity employer.

Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.