Warehouse Clerical Support Administrator - AM Shift
Required skills
- system audits
- issue escalations
- data entry
- verify data
- maintain data
- correct data
- computer
- handheld scanning device
- warehouse personnel
- distribution center reports
Nice to have
- customer service
- Microsoft Office
- learn new software
- multiple operating systems
Role summary
Best Buy is seeking a Warehouse Clerical Support Administrator for the AM shift to ensure order integrity for online customers. This role involves managing direct-to-customer orders through system audits, research, issue escalations, and inter-team communication via email, phone, and internal systems. Responsibilities include data entry and verification, creating work assignments for warehouse staff, completing distribution center reports, and resolving issues related to vendor appointments, shipment quality, damage, and third-party logistics delivery. Basic qualifications include the ability to stand/sit for long periods, work in non-climate-controlled environments, and lift up to 50 pounds. Preferred qualifications include customer service experience and proficiency with Microsoft Office and new software programs.
Job Description
As a Warehouse Clerical Support Administrator, you’ll create exceptional online shopping experiences by ensuring order integrity for our customers. Your tools will include system audits, research, issue escalations and communication between teams. In this role, you’ll manage direct-to-customer orders using email and phone correspondence as well as our internal systems.What you’ll do
- Enter, verify, maintain and correct data on a computer or handheld scanning device
- Create work assignments for warehouse personnel
- Complete distribution center reports
- Process records, document data and prepare reports for various control areas of the center
- Resolve issues concerning vendor appointments, shipment quality, damage and third-party logistics delivery
- Able to stand and sit for long periods of time
- Able to work in an environment that is not climate controlled
- Able to lift up to 50 pounds with or without accommodation
- Previous customer service experience
- Working knowledge of Microsoft Office
- Ability to learn new software programs and work with multiple operating systems
We’re committed to helping our people thrive at work and at home. Best Buy offers a range of benefits to support your overall well-being and provide support as you need it, especially at key moments in your life.
Our benefits include:
- Competitive pay
- Great employee discount
- Financial savings and retirement resources
- Support for your physical and mental well-being
Certain roles, where market norms demand it, are eligible for various forms of incentive pay to drive performance and offer recognition for achieving financial and strategic results. For more information about our incentive pay plans, including eligibility, please refer to our Incentive Programs Summary.
For more information about benefits, LOA and paid time off, please refer to our Benefits Guide.
About us
As part of the Best Buy team, you’ll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life — in our stores, online and in customers’ homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We’re committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
Application deadline: Minimum of 5 days from the posting date. You can find that date above the job title at the top of the page.
Benefits
Benefits include Employee Assistance Program, employee discount, 401(k) plan, 40 hours paid time off, stock purchase plan and more. See benefitsguide.bestbuy.comSimilar roles
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