Service Technician
Required skills
- Service Technician
- equipment maintenance
- emergency repairs
- vacant unit preparation
- apartment cleaning
- interior painting
- appliance replacement
- carpet cleaning
- vinyl replacement
- water heater replacement
Nice to have
- HVAC knowledge
Role summary
Beztak is seeking a Service Technician to ensure properties, grounds, and equipment are safe, orderly, and appealing. Responsibilities include maintaining and repairing equipment, preparing vacant units (cleaning, painting), documenting repairs, performing pool/spa inspections, and routine HVAC maintenance. The role also involves scheduling vendors, assisting with general building repairs, snow removal, and groundskeeping, while completing service requests accurately. The technician will operate company or personal vehicles and must handle high-pressure situations with difficult customers and vendors, demonstrating strong interpersonal and conflict-resolution skills. A high school diploma or equivalent and 1 year of experience in a similar field are required, with HVAC knowledge and EPA certification preferred.
- Maintains and cares for equipment as may be necessary for its continuous operation. Completes emergency repairs as may be required to prevent damage or deterioration
- Prepares vacant units for move in in accordance with company standards, including manual labor to perform carpet cleaning, apartment cleaning, and interior painting with limited use of outside contractors
- Documents replacement of appliances, carpet, vinyl, water heaters, condensers, etc., in all units. Also tracks systems repairs, apartment painting (full paint or touch-up), refrigerator coil cleaning, and other major repairs
- May perform daily pool/spa inspections (in season) to ensure proper water chemistry and cleanliness of pool/spa area, and to ascertain needed repairs or improvements
- Performs routine maintenance and repair on central and/or individual air conditioning units as authorized or directed by Supervisor
- Notes building deficiencies or needs to Supervisor in writing.
- Adheres to established policies related to fair housing
- Maintains confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
- Assists other Service Technician(s), and Groundskeeper(s) in the maintenance/ cleanliness of the common areas
- Scheduling / contracting vendors to perform apartment turnover services as appropriate
- Assists with various duties such as building repairs, snow removal, or groundskeeping to provide residents with a clean and well-maintained living environment.
- Completes service requests in a timely and accurate manner, with thorough completion notes documented
- Operating a company vehicle or personal vehicle to perform job duties. Must be willing and able to drive for work-related purposes.
- Working in a high-pressure environment, interacting with difficult customers/vendors, handling urgent matters, resolving conflicts, having effective interpersonal skills.
- Flexible, innovative, and demonstrates the ability to lead and manage
- High integrity, positive attitude, mission driven and self-directed
- High school diploma or related Vocational Training and/or equivalent work experience
- 1-year experience in similar field required
- HVAC knowledge and EPA certification preferred
- 401(k) with an employer match for every dollar contributed, up to 6% of eligible compensation
- Generous Paid Time Off in addition to paid company holidays and a “Float” Holiday to celebrate a day or holiday that you hold special
- Life Insurance, provided at no cost to the employee.
- Five medical plan options – several including a Health Savings Account with an employer contribution
- Employee Assistance Program – free, and confidential services for a variety of needs: counseling, pet care, financial services, vacation planning, and more!
- Employee Referral Program
- Tuition Reimbursement Program
- Work is performed in both indoor and outdoor environments, including occupied and unoccupied apartment units, maintenance shops, and common areas.
- Exposure to varying weather conditions such as heat, cold, rain, and snow is common. May occasionally be exposed to extreme conditions, including high heat, humidity, freezing temperatures, and heavy rain while performing outdoor tasks.
- Exposure to dust, dirt, pollen, debris, cleaning agents, paint fumes, construction or repair-related odors and other airborne particles.
- Occasional exposure to grounds maintenance chemicals such as fertilizers, herbicides, pesticides, and ice melt.
- Exposure to moderate to loud noise levels from tools, machinery, and equipment.
- May involve working in confined spaces, heights, and areas with limited ventilation.
- Use of personal protective equipment (PPE) such as gloves, goggles, masks, and hearing protection may be required.
- You will also periodically be confined to a vehicle.
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