Business Consulting, Financial Services, Small Business Support

DAI Subject Matter Expert (15 Years + Master’s, Oracle Financials) - Fully Remot

RemoteRemoteFull TimePosted 2 months agoHidden Gem · Himalayas

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Required skills

DAI
Oracle Financials
15 years experience
Secret clearance
U.S. Citizenship
Tier 1 helpdesk support
issue triaging
ticket management
resolution
communication skills

Nice to have

Budget to Report
Cost Accounting
Procure to Pay
Oracle Time and Labor
OAS
Order to Cash

Role summary

BizFirst is seeking a remote DAI Subject Matter Expert with a Master's degree and 15 years of experience in Oracle Financials to provide Tier 1 helpdesk support, develop training materials, and prepare various reports for a federal government consulting firm. Responsibilities include triaging issues, creating communication tools, and ensuring user adoption of DAI modules. The ideal candidate possesses strong communication, organizational, and problem-solving skills.

This is a remote position.

DAI Subject Matter Expert (15 Years + Master’s, Oracle Financials) - Fully Remote

BizFirst is assisting our client with recruiting a skilled and experienced DAI Subject Matter Expert (DAI, Financial). The position shall apply technical expertise and skills to provide Tier 1 helpdesk support (triage), develop training materials, Bi-Weekly Metrics and Progress Reporting, Monthly Communication Tools, and Reporting. The ideal candidate will have a master’s degree in a related discipline and fifteen (15) years of experience with DAI (Oracle Financials).

Our client is a boutique consulting firm that employs consultants and professionals with unique skill sets to support the federal government with strategic execution, financial process enablement, IT systems, and Enterprise Resource Planning (ERP) software implementation.

What will you do

Responsibilities:

Apply technical expertise and skills to provide Tier 1 helpdesk support (triage).

·Develop training materials.

Prepare Bi-Weekly Metrics and Progress Reporting.

·Prepare Monthly Communication Tools.

·Prepare Reporting.

Provide Tier 1 helpdesk support (triage) to users, resolving issues and escalating complex problems to the appropriate teams as needed.

Assist in the creation of monthly communication tools, including newsletters, user tips, and system updates, to enhance user awareness and adoption of DAI and related modules.

Requirements:
·U.S. Citizenship required.

·Clearance: Secret or higher

Master’s degree in a related discipline and fifteen (15) years of experience with DAI (Oracle Financials).

Experience with DAI modules, Budget to Report, Cost Accounting, Procure to Pay, Oracle Time and Labor, OAS, and Order to Cash is preferred.

Proven experience in providing Tier 1 helpdesk support, including issue triaging, ticket management, and resolution.

Excellent communication skills, both verbal and written, with the ability to explain technical concepts to non-technical users.

Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.

Detail-oriented with a focus on accuracy and problem-solving.

Ability to work independently and collaboratively within a team environment.

Desired Skills

Experience with other Oracle Financials modules and integration points.

Familiarity with reporting tools and data analysis.

Understanding of ITIL processes and methodologies.

Relevant certifications in DAI or related fields are a plus.

Job Type: Full-time

Benefits:

Family Health Care (54% cost covered for the entire family)

Family Dental (54% cost covered for the entire family)

Family Vision (54% cost covered for the entire family)

·Flexible Spending Account

Overutilization bonuses for Time and Materials (T&M) contracts

Lifetime Event Bonuses (e.g., child, marriage)

Profit-sharing arrangement for any work brought into the company

·Unlimited Leave with Approval

401k 100% employer match on first 4% invested

·$1,000 training budget

Schedule:
·Monday to Friday.
Work Location:
·Fully remote.

Originally posted on Himalayas

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