Sales Enablement Program Manager
Required skills
- Sales Enablement
- Program Manager
- Sales
- Account Management
- content operations
- learning science
- stakeholder management
- sales context awareness
- adult learning theories
- training design
Nice to have
- instructional design
- content strategy
- sales operations
- coaching methodologies
- GROW model
- localization
Role summary
Square is seeking a proactive and organized Sales Enablement Program Manager to enhance clarity, consistency, and continuous learning for its global sales and Account Management teams. This role focuses on operationalizing the 'everboarding' strategy, involving ongoing education beyond initial onboarding. The ideal candidate will possess a strong blend of content operations, learning science, stakeholder management, and sales context awareness. Responsibilities include planning and maintaining sales enablement content, curating knowledge resources, coordinating enablement strategies, managing internal communications, collecting feedback, tracking program impact, and supporting regional enablement needs. The role requires 4+ years of experience in Sales Enablement, Sales, or Account Management, with a solid understanding of adult learning theories.
Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together.So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale.Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same.
The Role
We’re looking for a proactive and highly organized Sales Enablement Program Manager to help drive clarity, consistency, and continuous learning across Block’s global sales and Account Management teams. You’ll play a critical role in operationalizing our everboarding strategy—ongoing education beyond onboarding. This role requires a strong blend of content operations, learning science, stakeholder management, and sales context awareness.
You Will
You Have
Nice to Have
We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page.
Application Guidelines
Candidates may submit up to 9 active applications within a 60-day period. Reapplications to the same role are accepted 90 days after a previous application has been reviewed.
Use of AI in Our Hiring Process
We may use automated AI tools to evaluate job applications for efficiency and consistency. These tools comply with local regulations, including bias audits, and we handle all personal data in accordance with state and local privacy laws.
Contact us here with hiring practice or data usage questions.
Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block.
Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone.
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Sample Block Inc interview questions
- 1
Can you describe your experience with project management tools?
technicalmedium - 2
Can you share a time when you used data insights to help a client?
technicalmedium - 3
What's your approach to simplifying Square's product for non-technical customers?
technicalmedium - 4
Participate in a business development role play.
case studydifficult
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