COO
Required skills
- manufacturing
- supply chain
- quality
- customer service
- lifetime warranty
- safety
- delivery
- cost performance
- organizational vision
- operations strategy
Role summary
Rugged is seeking a Chief Operating Officer (COO) to lead its manufacturing, supply chain, quality, customer service, and lifetime warranty operations. The COO will be responsible for ensuring excellence in safety, quality, delivery, and cost performance, while collaborating with ownership and the CFO to drive organizational vision and operational strategy. This role involves overseeing employee productivity, fostering a high-performance culture, promoting professional development, and ensuring legal compliance. Key responsibilities include supporting business plan development, managing P&L targets, analyzing operations for improvements, implementing business strategies, building stakeholder relationships, coordinating manufacturing engineering, focusing on quality assurance, and leading communication efforts to maintain a positive work environment. The ideal candidate will have over 10 years of experience leading manufacturing companies or business units, proficiency in continuous improvement and project management methodologies, and strong strategic planning and financial management skills.
Description
Rugged’s COO leads manufacturing, supply chain, quality, customer service, and lifetime warranty functions to ensure excellence in safety, quality, delivery, and cost performance. Collaborates with ownership and CFO to establish and drive organizational vision, operations strategy, and translate strategy into actionable steps for growth. Operational strategy includes capacity, asset utilization, staffing, and continuous performance improvement methods and accountability.
Oversee company operations and employee productivity, promoting a highly effective culture that ensures team members can thrive and that organizational goals are met. Promote effective professional development, performance management, and stability. Ensure compliance with all federal and state laws and regulations.
Reporting
CEO | President
Responsibilities
· Supports Annual Business Plan development, including strategy, staffing, capacity, and operational Key Process Indicators (KPIs).
· Manages P&L target achievement through favorable COGS and continuous cost reduction.
- Analyzes internal operations and identify areas for process improvement.
- Implements business strategies and plans that align with the short- and long-term objectives developed with ownership and CFO.
- Builds and maintains trusting relationships with key customers, suppliers, and stakeholders.
· Coordinates manufacturing engineering priorities to ensure product changes are properly managed, and that capacity allocation and efficiency potential is optimized.
· Focuses on quality assurance through chronic issue root cause analysis, corrective, and preventative actions
· Ensures positive climate initiatives are effective by leading company-wide communication efforts, organizing business update meetings, employee surveys, and regular employee recognition and feedback.
· Schedules and leads weekly leadership team meeting to share functional performance topics and agree on priorities and steps to manage barriers.
· Remains informed about changing business conditions and performance and puts measurements and reporting dashboards into place enabling real-time assessment of performance and future needs.
· Communicates professionally and effectively to all levels of the organization.
Requirements
Qualifications
· Must be a U.S. Citizen due to ITAR regulations.
- 10+ years’ experience leading manufacturing companies, business units, or plants.
- Action-oriented and self-motivated.
- Proficient in continuous improvement and project management methodologies.
- Experienced at creating growth strategies and leading cross-functional tactic development.
- Exceptional communication skills.
- Strong organizational skills.
- Personable and positive nature.
Compensation
Salaried exempt position, including health, vision, dental, & disability insurance, PTO, and 401K benefits.
Similar roles
- Adventure Travel ConsultantBlue Wave Travel · Remote · Remote
- Luxury Destination SpecialistBlue Wave Travel · Remote · Remote
FLOOR TECHNICIAN (FULL TIME)Compass Group · Travelers Rest, SC · Onsite- Quality Technician IRugged Suppressors · Travelers Rest, SC · Onsite
Experienced Automotive TechnicianExpress Oil Change & Tire Engineers · Travelers Rest, SC · Onsite
Relationship Banker II (40) Travelers RestTD · Travelers Rest, SC · Onsite
