Travel Arrangements

Remote Travel Specialist

RemoteRemoteFull TimePosted 13 days ago

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Required skills

internet access
computer
listening skills
communication skills
budgets
family needs
multiple travelers
deadlines
training

Nice to have

travel-industry experience
customer service experience
hospitality experience
planning experience
destination education

Role summary

The Remote Travel Specialist will help families plan vacations by consulting with them on their needs, researching family-friendly options, and preparing organized vacation plans. This role involves comparing accommodations, identifying transportation, assisting with reservations, and tracking payments. The specialist will also provide destination information and follow up with clients. Strong communication, organization, and customer service skills are essential. Previous travel industry experience is not required, as training is provided.

Planning a vacation involves more than finding a hotel with a pool. Parents may need adjoining rooms, age-appropriate activities, convenient transportation, flexible dining options, or accommodations that work for several generations traveling together.

The Remote Travel Specialist helps families sort through these details and choose an experience that works for the entire group. This position may involve researching theme-park vacations, family-friendly cruises, beach resorts, holiday getaways, and multigenerational trips.

Previous travel-industry experience is not required. Training and continued destination education are provided.

What You Will Do

Consult with families about their dates, budget, children's ages, interests, and accommodation needs.
Research family-friendly resorts, cruises, hotels, attractions, and vacation packages.
Compare room layouts, connecting-room options, dining plans, kids' programs, and included activities.
Identify transportation needs between airports, hotels, ports, and attractions.
Prepare organized vacation options that address the family's priorities.
Explain important differences between destinations and properties.
Assist clients with reservation procedures and confirmation reviews.
Verify traveler names, ages, dates, room categories, and booking details.
Track deposits, payment deadlines, documentation, and reservation requirements.
Provide preparation reminders and destination information.
Maintain organized and confidential client records.
Communicate relevant schedule or reservation changes.
Follow up with families before and after their vacations.
Participate in training and continued professional education.
Build repeat business and referrals through attentive client service.

Job Requirements

Applicants must be at least 18 years old.
Applicants must reside in the United States or Mexico.
Reliable internet access and a computer or compatible device are required.
Strong listening and communication skills are required.
Applicants must demonstrate excellent organization and attention to detail.
Applicants must be comfortable discussing budgets and family needs.
Applicants must be able to manage multiple travelers and deadlines.
Applicants must be capable of working independently.
Applicants must be willing to complete training.
Customer service, hospitality, or planning experience is helpful but not required.

Ready to apply?

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