Auto Glass Technician

Core Responsibilities

Responsibilities described in this section are fundamental to success in this position.

• Remove and install auto glass on customers, vendor, and dealership vehicles.
• Inspect quality of work performed to ensure customer satisfaction.
• Communicate with service staff and external customers in a friendly and professional manner.
• Manage and order stock materials
• Must follow all company safety policies and procedures.
• Uses personal device to provide an additional layer of security for company network and site access through multi-factor authentication.
• Help other Recon Departments as directed
• Regularly travel from dealership to dealership in a company-provided van to perform installations on-site
• Additional duties as assigned by management.

Minimum Qualifications

The requirements listed below are the minimum degrees, certifications, knowledge, skill, and/or ability required of this position.

• High School Diploma or GED equivalent.
• 2 years’ experience as a window tint installer preferred.
• Valid driver’s license with out restrictions that affects your ability to operate company owned vehicle(s) and ability to maintain a clean driving record.
• Knowledge of glass removal and installation techniques in accordance with OE standards and applications.

Knowledge, Skills, and Abilities

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Good interpersonal, time management and organizational skills.
• Ability to identify and achieve targeted goals.
• Excellent written and verbal communication skills and the ability to understand verbal and written instructions and warning labels.
• Ability to work well with a range of individuals.
• Ability to prioritize multiple jobs.
• Ability to clearly communicate with customers and coworkers a like to ensure an excellent customer experience.
• Ability to work independently and/or as part of a team.
• Ability to effectively respond to in bound and out bound phone calls.

• Ability to seta positive example for others by consistently displaying servant leadership behaviors in daily actions and decisions.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to stand, walk, and talk or hear.
• The physical demands of the job include the use of hands and fingers, reaching, bending, sitting, lifting, climbing, stooping, kneeling, crouching, and driving.
• The employee will frequently be exposed to neck flexion/extension, head/neck rotation, awkward shoulder/arm positions, and frequent and/or sustained awkward wrist positions. Access during repairs can place the body in awkward positions.
• The employee must regularly lift and/or move up to 25 lbs., and frequently requiredtoliftupto50lbs.andtheemployeeisoccasionallyrequiredtoliftin excess of 100 lbs. with proper assistance.
• The employee will frequently be exposed to loud noises and must be able to locate and discriminate sounds in this loud environment.
• Specificvisionabilitiesrequiredbythisjobincludeclosevisionanddistance vision.
• Must be able to pass a drug/alcohol urinalysis and be able to drive a vehicle.

Working Conditions

The work environment characteristics described here are representative of those one may encounter while performing the essential functions of this job.

• While performing the duties of this job ,the employee is frequently exposed to outside weather conditions.
• The employee is frequently exposed to fumes or airborne particles, extreme cold and extreme heat.
• The noise level in the work environment is usually moderate to loud.

Travel Requirements

The travel requirements described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee maybe required to travel within or outside the area. Travel for this position is infrequent.