Bolt Farm Treehouse logo
Hospitality, Tourism, Luxury Accommodation

Dreamweaver

TennesseeOnsiteFull TimePosted 1 month ago

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Required skills

  • guest service experience
  • event setup
  • hospitality role
  • coordinating directly with guests
  • inventory management
  • par levels
  • driver's license
  • weekends
  • evenings

Nice to have

  • wedding planning
  • proposal planning
  • event planning
  • floral design
  • décor styling
  • visual merchandising

Role summary

Bolt Farm Treehouse is seeking a Dreamweaver to provide exceptional guest experiences for couples. This role involves managing reservations from pre-stay to post-stay, including guest communication, personalization planning, setup execution, and inventory management. The ideal candidate has at least 2 years of experience in guest services, event setup, or a similar hospitality role, with a proven ability to coordinate directly with guests and manage supplies. Preferred qualifications include event planning, décor styling, and experience in luxury hospitality or training new team members. This is an onsite role focused on creating memorable and transformative experiences.

The Company

Bolt Farm Treehouse exists to help couples slow down, reconnect, and strengthen their relationship through intentional, deeply restorative experiences. We are building a distinct brand centered on renewal, reconnection, and emotional transformation — creating beautiful, private environments that help people step out of the noise of everyday life and return to what matters most. More than a place to visit, Bolt Farm is designed to create meaningful change in the lives and relationships of the people we serve.

This is an exciting time to join Bolt Farm. As we continue to elevate the experience and build the team shaping what comes next, we are looking for people who want to do meaningful work inside a distinctive, growing company. For the right person, this is a chance to help build something special — a brand with real momentum, a clear mission, and the opportunity to make a lasting impact.

Your Team

Our Dreamweavers are the reason a stay at Bolt Farm feels like it was made for one couple. Before a couple arrives, the team learns their names, their story, and what they're celebrating. Then it turns that into moments they'll talk about for years.

The team is small and established, with clear standards and a defined path from Apprentice to Driver to Lead. Every guest's stay is measured on whether it delivered all five of our signature WOWs, and the team is building toward hitting that for every eligible guest, every week.

Your Role

As a Dreamweaver, you own a guest's experience from start to finish. That means making the pre-stay call, building the personalization plan, prepping the setup, executing it, and documenting the result. Nobody hands you a checklist. You take the reservation and make sure it lands.

You've mastered the standard, so you handle the usual curveballs yourself: a late check-in, a reveal time that moves, a missing supply. You bring in the Lead only when something falls outside the playbook. You'll also be the person newer Dreamweavers learn from on shift.

Responsibilities

  • Own assigned reservations end to end, from pre-stay intel through setup, reveal, and documentation

  • Run pre-stay calls to capture the occasion, preferences, timing, and personalization opportunities

  • Build and deliver a personalization plan for each couple, including one WOW tailored to their story

  • Execute proposal, anniversary, honeymoon, and celebration setups to standard, with photo proof

  • Deliver Bath Butler setups precisely timed around spa sessions

  • Handle routine schedule changes and setup issues independently, escalating only what's outside standard

  • Keep par levels on celebration, romance, meal, and WOW inventory, and flag shortages early

  • Coach Apprentice Dreamweavers on shift

Minimum Requirements

  • 2+ years in a guest service experience, event setup, or similar hands-on hospitality role

  • Experience coordinating directly with guests or clients before an event or service

  • Experience managing inventory or supplies against par levels

  • Valid driver's license, availability for weekends and occasional evenings, and the ability to lift up to 50 pounds

Nice to Have

  • Wedding, proposal, or event planning and setup experience

  • Floral design, décor styling, or visual merchandising

  • Experience in luxury or boutique hospitality

  • Experience training newer teammates

Ready to apply?
You'll be redirected to Bolt Farm Treehouse's application page.

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