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VP, Client Service (Healthcare- Life Sciences + BioPharma)

RemoteRemoteFull TimeVice PresidentPosted 3 days agoVisa sponsorship available

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Required skills

  • strategic executive
  • enterprise healthcare
  • life sciences
  • bioPharma
  • AI-enabled innovation
  • global organizations
  • strategic account growth
  • operational excellence
  • C-suite clients
  • Life Sciences consulting capabilities

Nice to have

  • Dallas, TX area
  • Texas
  • client onsite requirements
  • AI
  • cloud
  • data

Role summary

Seeking a strategic VP, Client Service executive in Texas to lead and grow enterprise healthcare and life sciences client relationships. This role drives engineering-led business transformation, modernization, and AI innovation, ensuring end-to-end client success and account growth. Responsibilities include serving as a trusted advisor to C-suite leaders, overseeing commercial and operational performance, leading cross-functional teams, and building high-performing teams. The ideal candidate has 15+ years of consulting/client service experience in healthcare/life sciences, with 10+ years in technology-enabled business transformation, and deep expertise in life sciences commercialization processes.

We are seeking a strategic executive Client Services Partner located in Texas to lead and grow a strategic enterprise healthcare and life sciences client relationship, driving engineering-led business transformation, business modernization, and AI-enabled innovation across complex global organizations. This VP-level role is accountable for end-to-end client success, strategic account growth, and operational excellence, partnering closely with C-suite clients and Bounteous leaders. This role will play a critical part in expanding Bounteous’ Life Sciences consulting capabilities, shaping industry strategy, and growing strategic client partnerships across the healthcare ecosystem.

***Location: Dallas, TX area preferred. Candidates elsewhere in Texas may be considered if they can meet client onsite requirements.

Role & Responsabilities

  • Own and grow a significant strategic enterprise account, driving revenue expansion, executive relationships, delivery success, and client satisfaction.
  • Partner closely with Business Development to drive account expansion and new opportunities by aligning client needs with Bounteous’ engineering, cloud, data, product engineering, and AI capabilities.
  • Serve as a trusted advisor to Fortune 100 C-suite leaders, guiding enterprise transformation through healthcare expertise and AI-enabled solutions.
  • Lead multi-year account strategies and executive business reviews to ensure alignment across client priorities, Bounteous business units, and delivery leadership.
  • Oversee the commercial and operational performance of the portfolio, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance.
  • Lead cross-functional teams across consulting, engineering, delivery, and product leadership to execute complex enterprise transformation programs.
  • Ensure delivery of scalable, client-centric digital transformation initiatives with accountability for solution estimates, SOW development, resource planning, and commercial governance.
  • Build and mentor high-performing teams while serving as a visible ambassador for the Health business unit with clients, partners, and industry forums.

    • Preferred Qualifications

  • 15+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations.
  • 10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises.
  • Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations.
  • Proven experience growing strategic enterprise accounts through engineering services, including cloud modernization, data platforms, product engineering, and AI-enabled business transformation.
  • Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes.
  • Proven success managing large client portfolios and driving revenue growth within consulting, digital transformation, or professional services environments.
  • Outstanding executive presence with the ability to influence C-suite stakeholders and lead strategic transformation discussions.
  • Strong leadership experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments.
  • Excellent communication, negotiation, and presentation skills.
  • BA/BS degree or equivalent consulting experience
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