Slot Floor Person
Required skills
- customer service
- jackpot payouts
- cash handling
- gaming regulations
- company policies
- two-way radio
- stand and walk
- carry fifty pounds
- licenses
- certifications
Nice to have
- slot floor
- BV jams
- paper jams
- data entry
- dispatch
Role summary
This role provides customer service on the casino floor, handling jackpot payouts and cash transactions. Responsibilities include monitoring slot floor activities, managing machine issues like jams, and maintaining guest relations. The position requires excellent communication, knowledge of gaming regulations, and the ability to stand for extended periods and handle physical demands. Security protocols, including key control, are essential. Minor machine maintenance may also be required.
To provide customer service with SPIRIT and pay and/or verify Jackpot winnings in a timely fashion.
- Complete written department forms to document cash transactions, jackpot payouts and money handling.
- Monitor slot floor activities, BV jams, paper jams, data entry, guest relations, and dispatch.
- Develop, apply, and maintain a friendly and courteous rapport with customers and team members.
- Maintain secure key controls at all times.
- Perform minor machine maintenance.
- Must be at least 21 years of age.
- Must be knowledgeable about applicable gaming regulations and company policies.
- Must have excellent communication and customer service skills.
- Must be able to carry and communicate by two-way radio.
- Must be able to stand and walk for extended periods of time.
- Maneuver a weight of fifty pounds
- Must be able to obtain/maintain any necessary licenses and/or certifications.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
