
Slot Floorperson-On Call
Required skills
- 21 years of age
- gaming regulations
- company policies
- communication skills
- customer service skills
- two-way radio
- stand
- walk
- carry fifty pounds
- licenses
Nice to have
- on call
Role summary
Responsible for providing exceptional guest service on the Slot floor. Duties include assisting guests with questions, verifying and paying jackpot winnings, and completing required paperwork. Perform minor machine maintenance, clear jams, replenish paper, and reset machines. Complete written department forms accurately for cash transactions and jackpot payouts. Maintain a friendly and courteous rapport with customers and employees. Operate a two-way radio, ensuring clear communication. Ensure protection of company property and funds, and maintain the safety and cleanliness of assigned areas. Maintain secure key controls. Must be at least 21 years of age, knowledgeable about gaming regulations and company policies, and possess excellent communication and customer service skills. Must be able to stand and walk for extended periods, carry fifty pounds, and obtain necessary licenses/certifications.
Responsible for providing exceptional guest service on the Slot floor. Duties include but are not limited to assisting guests with questions, verifying and paying jackpot winnings, and completing required paperwork.
Job Functions
- Perform minor machine maintenance, such as lock and unlock machine doors, clearing jams, replenishing paper, and resetting machines.
- Complete written department forms to document cash transactions, jackpot payouts, etc. in an accurate, legible manner.
- Develop, apply, and maintain a friendly and courteous rapport with customers and employees.
- Operate hand-held radio and be able to hear and speak clearly over it.
- Conduct slot floor activities to ensure protection of company property and funds; and maintain the safety and cleanliness of assigned areas.
- Maintain secure key controls at all times.
- Pay and/or verify jackpot winnings to customers and complete required written documentation.
- Must be at least 21 years of age.
- Must be knowledgeable about applicable gaming regulations and company policies.
- Must have excellent communication and customer service skills.
- Must be able to carry and communicate by two-way radio.
- Must be able to stand and walk for extended periods of time.
- Maneuver a weight of fifty pounds
Must be able to obtain/maintain any necessary licenses and/or certifications.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
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