
Bellperson
Required skills
- Bellperson
- Guest Service
- Luggage
- Radio
- Phone
Role summary
The Bellperson is responsible for providing a friendly and courteous guest experience. This role involves greeting guests, assisting with luggage transport to and from rooms, and communicating with various hotel departments to meet guest needs. The Bellperson must be able to lift up to 50 lbs, stand and walk for extended periods, and navigate a bell cart safely. Excellent communication skills, both verbal and written, are essential, as is maintaining cleanliness in public areas. A high school education or GED is required.
- Project a friendly, courteous and appreciative image to all guests and customers at all times.
- Greet all guests with a friendly professional Manner
- Communicate with guests, staff, and Tour Escorts about happenings on the property
- Be able to lift up to 50 lbs and place in room from hallways.
- Escort hotel guest to room and carry or transport luggage to and from the correct room.
- Be able to communicate with Front Desk, Valet, Transportation, Housekeeping and Facilities regarding guest service and needs.
- Provide efficient and informative services for guests.
- Make sure each guest’s specific needs have been completely addressed
- Maintain cleanliness and order in bell stand, luggage areas and lobby.
- Be able to communicate and write instructions to guests.
- Enforce adherence of parking policy at front entrance to Hotel guests.
- Ensure all tips received are treated correctly with the current tip policy for all Bellpersons.
- Navigate a bell cart with luggage safely
- Be able to communicate clearly while using a radio or phone
- Be able to lift 50 lbs. in/out of vehicles or rooms from the hallways.
- Have a high school education or GED
- Able to stand and walk for extended periods of time, approximately 95% of the shift.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry. Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
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