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Non-profit Organization Management

MEMBERSHIP COORDINATOR (Arlington Heights Elementary)

Jacksonville, FLOnsitePart TimePosted 1 month ago

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Required skills

  • administrative support
  • computer operations
  • word processing
  • customer service

Nice to have

  • event flyers
  • special programs
  • field trips

Role summary

The Membership Coordinator provides essential clerical and administrative support for the Club, focusing on maintaining accurate member records, managing electronic databases (COMET/SAMIS/MyClubHub), and handling customer service inquiries via phone. This role involves preparing correspondence, reports, and event flyers, ensuring professional communication with parents and members. The position requires a minimum of three years of administrative support experience, proficiency with technology, excellent communication and organizational skills, and the ability to pass a DCF Level II background screening. Experience with youth programs and CPR/First Aid certification are preferred.

MEMBERSHIP COORDINATOR (Arlington Heights Elementary)

 

This position provides clerical and administrative support for the Club. The Membership Coordinator also provides informative communication to parents, while providing professional customer service.

 

KEY ROLES (Essential Job Responsibilities):

This position’s primary responsibilities are:

  • Maintain accurate recordkeeping of member enrollment and attendance, food services, and other grant requirements
  • Maintain electronic database systems (COMET/ SAMIS/ MyClubHub)
  • Answer Club telephone and provide informative customer service
  • Prepare correspondences, reports, and event flyers as assigned 

Additional Responsibilities

  • Attend relevant staff meetings and training events
  • May participate in additional special programs and/or events
  • May aid with coordinating field trips
  • Other duties as assigned

REQUIREMENTS

  • High School diploma or GED
  • Minimum three years of administrative support experience required
  • Experience working with youth is a plus
  • CPR and First Aid Certification or willingness to obtain (Will Train)
  • Demonstrated proficiency with technology, including computer operations and word processing 
  • Excellent written and verbal communication skills and organizational skills
  • Provide excellent customer service to parents, members, staff, and volunteers
  • Ability to clearly and concisely communicate ideas, facts, and information to others
  • Exceptional attention to detail and organization skills
  • Ability to pass DCF Level II background screening and drug test

WORK ENVIRONMENT:

The schedule is Mon - Fri, 2PM – 7PM (Additional hours occasionally). Work is conducted mostly indoors but may be required outdoors during special events.

PHYSICAL AND MENTAL REQUIREMENTS:

  • Ability to sit, stand and walk for long periods, bending and squatting on occasion
  • Ability to lift up to 20 lbs. on occasion
  • Ability to hear at a normal conversational level
  • Ability to maintain a high energy level when necessary
  • High degree of emotional intelligence

Boys & Girls Clubs of Northeast Florida is an Equal Employment Opportunity Employer and Drug-Free Workplace. To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

This position requires a Level 2 background screening through the Care Provider Background Screening Clearinghouse as mandated by Florida Statute 435.12. For more information, please visit the Clearinghouse Applicant Education and Awareness website: https://info.flclearinghouse.com/

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