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Law Practice

Legal Intake Specialist (Bilingual)

RemoteRemotePart Time$55,000–$60,000 /yrPosted 2 months ago

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Required skills

  • Bilingual
  • Spanish
  • Legal Intake
  • Client Onboarding
  • Prospective Clients
  • Claims
  • Areas of Practice
  • New Clients
  • Consultation Appointments
  • Client Information

Nice to have

  • Sales Experience
  • Salesforce

Role summary

The Legal Intake Specialist (Bilingual) role focuses on managing the client onboarding process for a law firm. Responsibilities include interviewing prospective clients, researching claim merit, evaluating claim alignment with firm expertise, signing up new clients, and scheduling consultations. Key traits include Spanish bilingualism, excellent communication, empathy, negotiation skills, and a driven, resilient, and persistent attitude. Sales experience is a plus. The role involves significant phone interaction and problem-solving within a team environment. The firm offers competitive pay and benefits for full-time employees.

Overview:

The primary responsibility of a legal intake specialist is to set up and manage the processes of onboarding new and prospective clients who are a good fit for our law firm. Some critical legal intake specialist job duties are:

Key Responsibilities:

  • Interviewing prospective clients by phone and email to learn more about the Firm and familiarize them with their cases.
  • Conducting primary research to investigate whether prospective clients' claims have merit.
  • Evaluating prospective clients' claims to determine whether they're in line with the areas of practice and experience of the Firm.
  • Signing up new clients, gaining a client's business
  • Scheduling initial consultation appointments with attorneys for promising potential candidates
  • Enter client’s information for incoming and outgoing calls.

    • Key Traits:

  • Bilingual: Spanish
  • Excellent telephone speaking voice, direct, clear, and concise.
  • Must be empathetic - Building trust through demonstrating a genuine understanding of the customer's situation.
  • Strong negotiation and people skills, demonstrating consistent and effective communication skills.
  • Sales experience is a strong plus!
  • Candidates must be driven, resilient, and persistent.
  • Must possess a solid hunger to succeed and grow.
  • Enjoy working in a team environment.
  • A natural salesperson, someone who can get clients to sign with us and who can handle all aspects of personal injury claims.
  • Enjoys phone interactions.
  • Someone fearless in going above and beyond for the client and the Firm will work flawlessly with our team of motivated and successful specialists and strong paralegal and administrative professionals.
  • Ability to solve problems and manage multiple tasks at once.
  • Positive and friendly demeanor.

    • If you are hungry to boost your career as an Intake Specialist, the opportunity is at our Firm. If you have the skill set to close clients on our services and present our Firm to clients in a way that demonstrates our ability to meet all their needs, you will be an excellent specialist for our Firm! Be inspired to increase your career knowledge and get motivated to become our Firm's next great intake specialist!

    This position may also be available on a fully remote basis, depending on the candidate’s proximity to an office location.

    Schedule:

  • Monday-Thursday: 1:30pm-9:30pm EST
  • Sunday: 10:00am-7:00pm EST

    • Highly Competitive Pay with Incentives

    Compensation Range:$55,000—$60,000 USD

    Compensation: The compensation for this position will be determined during the interview process and will vary based on multiple factors, including but not limited to; prior relevant experience, business needs and market factors. Additionally, salary wages are only part of the total compensation package.

    Benefits: (Eligible full-time employees and part-time employees who work over 30 hours a week)

  • Medical Insurance including Dental and Vision
  • Paid Time off- Vacation and Sick time
  • Robust Holiday Schedule
  • Summer Fridays (Early closures Memorial Day- Labor Day)
  • 401k Plans + matching for qualifying employees

    • Equal Opportunity StatementBrandon J Broderick provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.E-VerifyThis employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.

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