Clinical Intake Coordinator
Required skills
- LSW license
- medical terminology
- Microsoft Word
- Microsoft Excel
- electronic medical records
- customer service
- organization skills
- multitask
- prioritize
- telephone
Nice to have
- hospice
- health care setting
- college
Role summary
Brighton/Suncrest Hospice is seeking a Clinical Intake Coordinator to manage telephone admission inquiries, track and process referrals, and assist with audits and chart reviews. The role involves uploading documents to the EMR system, providing feedback on process improvements, and assisting with scheduling visits. This position requires proficiency in Microsoft applications, medical terminology, and strong customer service, time management, multitasking, and prioritization skills. An LSW license is required, and experience in hospice or healthcare is preferred.
Why Brighton
At Brighton/Suncrest Hospice our goal is to change the expectation of hospice care in your area by providing exceptional care and service to our patients. This is achieved by allocating the resources to increase our staff to patient ratios, thereby increasing clinical visits while lowering clinician caseloads. We are proud to be a Community Health Accreditation Partner (CHAP) certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!
Benefits
- Actual Work/Life Balance
- Pay range: $24-$30 hrly/ DOE
- Competitive Pay
- Benefits Package including Medical, Dental, and Vision insurance
- Paid Time Off
- 401k plan with employer match and 100% vesting after 90 days of employment
- A culture with an emphasis on appreciating and valuing the team member
- The opportunity to be part of a rapidly growing national company, with possible position upgrades
Details
Join a team that's redefining hospice care!
Brighton/Suncrest Hospice is dedicated to providing exceptional care and service through a compassionate, supportive team that values communication, integrity, teamwork, and continuous growth.
As a Clinical Intake Coordinator, you will:
- Answers telephone admission inquiries and channels them appropriately
- Assists with tracking and processing referrals
- Assist with audits and chart reviews as assigned
- Uploads documents to electronic medical records system
- Provides feedback on process and flow improvement
- Assists with scheduling goals of care and admission visits
- Work with sales team to receive incoming referral information
- Assists on weekends/holidays as needed
- Other duties as assigned by Director of Intake
Qualifications
- Minimum of two years’ experience preferably in hospice or health care setting, or graduation from a one- or two-year college preferred
- LSW license/experience is required
- Proficient with Microsoft applications including Word and Excel
- Strong time management and organization skills
- Strong ability to multi task and prioritize
- Excellent telephone and customer service skills
- Proficient with medical terminology
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