Healthcare Services, Home Healthcare, Pharmacy Services

Tele-Triage Registered Nurse - RN

RemoteRemoteFull Time$33–$35 /hrPosted 2 months agoVisa sponsorship availableHidden Gem · Himalayas

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Required skills

Tele-Triage
Registered Nurse
RN
compact state RN licensure
On-Call
triage protocols
care plans
chart reviews
monthly host home reviews
On-Bound calling

Nice to have

Remote Triage
Home Health RN experience
Hospice patients

Role summary

Starting Point Nursing Services is seeking a full-time, fully remote Tele-Triage Registered Nurse (RN). This role involves providing on-call and triage services, developing care plans, assessing patient health status, and coordinating services. Responsibilities include monitoring phone lines, triaging symptom-based calls, documenting care, coordinating with acute care settings and pharmacies, managing medication orders, and ensuring compliance with requirements. The nurse will also provide patient education, participate in performance improvement activities, and maintain clinical knowledge. A compact state RN license and experience in Triage and Home Health nursing are highly preferred. The position requires data analysis in multiple systems and adherence to specific scheduling.

Our Company

Starting Point Nursing Services

Overview

Full Time Tele-Triage (Fully Remote) Registered Nurse Position:

*Must have compact state RN licensure from the state in which you currently reside

*Remote Triage & Home Health RN experience highly preferred

*Potential Start Date: 9/14/26

New Available FULL TIME Schedule:

* Tuesday, Wednesday, Thursday 2p-10p CST (3p-11p EST) & Friday 11a-7p CST (12p-8p EST) & Saturday 8a-4p CST (9a-5p EST)

This Registered Nurse provides On-Call and Triage for the assigned population in accordance with triage protocols. This position remotely develops/implements care plans for persons served in the area of responsibility. The Tele-Triage RN assesses health status, identifies problems and needs of person(s) served in their assigned caseload, develops nursing care plans in collaboration with operations RN’s. You will complete chart reviews and monthly host home reviews and perform On-Bound calling to assigned populations/locations. This RN performs data analysis in multiple systems.

Responsibilities

Monitor assigned phone lines during service hours to ensure timely response for caller needs
Triage all symptom-based calls and give recommendations according to the approved triage protocol
Triage patients by assessing severity of symptoms and referral to appropriate setting or level of care
Document in real time all care related recommendations and ensure local operations are notified of triage supports and outcomes
Initiate contact with acute care setting to coordinate services for clients receiving care in the ED/Hospital and coordinate the discharge planning; Notify operations of triage recommendations
Coordinate any medication orders with the assigned pharmacy and update MAR/QuickMar for appropriate administration
Work assigned prior authorizations to ensure timely documentation and submit to assigned pharmacy for billing
Complete/conduct assessment and reassessment of persons served as assigned
Develop/update care plans and determine persons served needs and secure physicians orders as needed
Communicate with beneficiaries primarily phone, text, online (web) chat, or email
Ensure compliance with state/local/payer requirements through review of documentation
Provide coaching and education related to the health and well-being of persons served
Participate in performance improvement activities and maintain ongoing clinical knowledge through internal/external training programs
Document above actions in Nurse’s Notes or Service Delivery Log
Maintain time sheet log for weekly submission for productivity management to assigned supervisor
Notify each practice, physician, and/or managed care client of all encounters with patients, parents, or managed care clients regardless of follow-up needs before office opening
Notify designated leadership of operational concerns
Actively participate in applicable meetings and committees as requested (e.g., IDT, HRC, Safety/Quality committee, and annual person served directed/active treatment plan meetings)

Qualifications

Degree/certification from an accredited school of nursing
Current licensure as a Registered Nurse (RN) in the state of practice, which is current and remains in good standing. Must have a compact state RN license.
Clinical experience in providing services and supports to individuals with intellectual and developmental disabilities, home health and Hospice patients or related disorders
Two year Home Health nursing experience

About our Line of Business

Starting Point Nursing Services, an affiliate of BrightSpring Health Services, is staffed 100% by a team of remote registered nurses trained to support the post-acute continuum with clinical advice and interventions. Our 24/7 On-Call and Triage team responds to physician practices, home health agencies, intellectual disability providers, and assisted living providers. Our services are tailored to our partners, including remote physical/chart assessments, predictive care modeling, clinical programming interventions for high-risk populations, emergent care coordination, and case management. For more information, please visit www.startingpointnursing.com. Follow us on LinkedIn.

Salary Range

USD $33.00 - $35.00 / Hour

Originally posted on Himalayas

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