Repair Technician II

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

Overview

As a Repair Technician II, you will support Brightstar Lottery's repair operations by troubleshooting, testing, and repairing lottery terminals, circuit boards, and related equipment. You will use technical documentation and diagnostic tools to identify equipment failures, complete component-level repairs, and maintain accurate service records. This role will be located onsite in Lansing, Michigan.

Responsibilities

• Diagnose equipment to determine the cause of terminal, circuit board, and component failures.
• Repair terminal boards and subassemblies using schematics, technical manuals, and established procedures.
• Troubleshoot printed circuit boards at the component level using oscilloscopes, multimeters, and other diagnostic tools.
• Inspect terminals, circuits, and related equipment for damage, wear, or operational issues.
• Maintain accurate electronic records of incoming equipment, outgoing terminals, and completed repairs.
• Clean the interior and exterior of terminals, boards, and associated components.
• Assist field service technicians with terminal-related issues and requests for replacement parts or supplies.
• Perform other duties as assigned.

Qualifications

What You'll Bring

• One or more years of related electronics repair, equipment maintenance, or technical troubleshooting experience.
• Familiarity with schematics, technical manuals, printed circuit boards, and electronic testing procedures.
• Proficiency in using diagnostic tools and equipment, including oscilloscopes and multimeters.
• Capability to operate computers, data-entry workstations, forklifts, and other equipment required for repair operations.
• Ability to read, write, and communicate effectively in English is required

What Will Make You Stand Out

• Associate degree in Electronics or a related technical field.
• Component-level experience repairing printed circuit boards and electronic subassemblies.
• Background supporting field service teams or maintaining equipment used for technical training.

Physical Requirements

• Lift equipment and materials weighing up to 40 pounds frequently.
• Load and unload trucks as required to support repair and inventory operations.
• Demonstrate the manual dexterity needed to handle tools, circuit boards, terminals, and small electronic components.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

#LI-LM1 #LI-ONSITE

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $31,096 - $67,496. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.