Restaurant Manager - Chili's Lisbon CT & Surrounding area
Required skills
- hospitality
- business results
- operational standards
- quality standards
- root cause analysis
- accountability
- vulnerability
- transparency
- open communication
- change
Nice to have
- multitasking skills
Role summary
Chili's is seeking a Restaurant Manager for its Lisbon, CT location. This role is centered on hospitality, focusing on creating exceptional guest experiences and fostering a positive team environment. The manager will be responsible for upholding operational and quality standards, driving business results through cost control, and developing team members. Key responsibilities include ensuring guest satisfaction, managing costs, adhering to operational systems like the Manager Timeline and Line Checks, hiring and training staff, and maintaining food safety standards. The ideal candidate is a dependable, team-oriented individual who thrives in a fast-paced, multitasking environment.
Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
Responsibilities- Ensure a great Guest experience
- Role model and hold Team Members accountable to operational and quality standards
- Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
- Foster open communication between Team Members and Management
- Influence Team Member behaviors by championing change and restaurant initiatives
- Lead with heart and mind
- Drive business results by utilizing Chili's systems to effectively control costs
- Follow operational systems, such as our Manager Timeline and performing quality Line Checks
- Hire, train, retain, and develop Team Members to take on larger roles
- Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
- Understand and practice safe food handling procedures
- Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You- Dependable team player
- Prefers to work in a fast-paced environment
- Great multitasking skills
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