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Non-Profit, Social Services, Community Development, Human Services

Director of Social Services_ 5164

Bronx, NYOnsiteFull TimeDirectorPosted 2 months ago

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Required skills

  • social work
  • LMSW
  • social services experience
  • communication skills
  • Microsoft Office suite
  • business technology

Role summary

BronxWorks is seeking a Director of Social Services to manage programs and staff, providing direct services to a diverse client population. Responsibilities include maintaining case records, administering personnel policies, managing client intake and discharge, liaising with contract managers and funding sources, monitoring program progress, preparing proposals, and overseeing staff performance through case reviews and observations. The role requires a Master's degree in social work, LMSW certification, a minimum of two years of social services experience, strong communication and organizational skills, and proficiency in Microsoft Office. The position involves direct client interaction, staff supervision, and community engagement.

BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and is guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 60 plus locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.

QUALIFICATIONS

  • Master's degree in social work.
  • LMSW certification or the ability to obtain license within six months of hire.
  • A minimum of two years social services experience.
  • Strong oral and written communication, time management and organizational skills are necessary.
  • Proficiency in Microsoft Office suite and other standard business technology is required.

RESPONSIBILITIES

  • Provide direct services to a diverse client population.
  • Maintain case records and statistics for program.
  • Assist the program director in recruiting and training direct service staff.
  • Administer personnel policies and procedures under the guidance of the program director.
  • Hold monthly supervision meetings with staff supervised.
  • Manage client census including intake and discharge management.
  • Develop regular communication with contract managers for programs supervised and act as liaison with funding source.
  • Ensure all programs meet contractual goals and reporting requirements.
  • Monitor program progress and submit all required reports to funding sources, including government and private sources.
  • Submit internal progress reports on a monthly basis, or more frequently as required.
  • Prepare proposals for the development, expansion and continuation of programs in coordination with Department Director and the Program Director.
  • Monitor staff performance, including performing case reviews and structured observations.
  • Participate in and encourage staff to become involved in agency events.
  • Act as liaison with the community including the area community district.
  • Perform additional duties as assigned by manager.

PHYSICAL REQUIREMENTS

  • Ability to use a computer for prolonged periods.
  • Ability to occasionally lift and/or move up to 10 pounds.
  • Ability to stand, walk, or sit for long periods of time.
  • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
  • Ability to bend and retrieve objects and/or documents.
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.

BronxWorks seeks to build an inclusive organization grounded in respect for differences. We support all aspects of diversity, and in accordance with federal, state and local laws, does not discriminate unlawfully against employees and applicants for employment on the basis of age, color, creed, disability, marital status, military status, national origin (including ancestry), predisposing genetic characteristic, race, sex, gender, actual or perceived sexual orientation (including actual or perceived heterosexuality, homosexuality, bisexuality and asexuality), status as a victim of domestic violence, or any other characteristic protected by law. This commitment applies to all terms, conditions and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination.

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