Seasonal Support Associate (12 South Men's)

Responsibilities:

Customer service is your second nature: ensure a best in class experience by helping customers with waters, running a smooth checkout experience, and responding proactively to unexpected circumstances.

Accurately and efficiently operate the POS system and cash register.

Maintain the shop's aesthetic and create an organized and clean sales floor by folding clothes, straightening displays and racks, and refilling product.

Process various forms of payment, including cash, credit/debit cards, gift cards, and store credits.

Handle returns, exchanges, and refunds according to company policy.

Maintain an accurate cash drawer, counting and balancing it at the beginning and end of each shift.

Bag or package customer purchases carefully and efficiently.

You create the first and last impression: our customers come to you for a perfect welcome and a seamless finish.

Required Skills

Can rock a POS system and handle basic computer tasks with ease.

Know your numbers: you have strong math skills for accurate cash handling.

Charming as all get-out – you know how to make customers feel like VIPs.

Work occurs on a variable schedule which could include early mornings, mornings, afternoons, evenings, late nights or overnights as well as weekends and holidays.

Expected end date is January 31, 2027.

Founded in 2013 by Sasha Koehn and Erik Allen Ford, Buck Mason makes simplified clothing for the modern man. At the heart of everything we do is the unclouded California ethos of quality, restraint, and integrity. We take iconic pieces and reconstruct them in hard-wearing fabrics, with timeless details, and the perfect fit. Our goal is to offer fashion that is less complicated, building pared-down essentials that live beyond a single season. With its corporate offices headquartered in Los Angeles, Buck Mason's retail footprint extends from sea to sea, through e-commerce and brick-and-mortar locations in Los Angeles, San Francisco, New York, Brooklyn, and more. Join us at Buck Mason, where style meets substance, and every team member plays a vital role in our success. Ready to make your mark? Apply now!