Fast Food, Restaurants

Shift Manager - Burger King Carlsbad

Carlsbad, NMOnsiteFull TimeManager / Head$14–$16 /hrPosted 11 days agoVisa sponsorship available

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Required skills

Shift Manager
quick service restaurant
guest service principles
inventory inspections
cash control
team member coaching
speed of service

Nice to have

2 years of college

Role summary

Burger King is seeking a Shift Manager to lead restaurant operations during assigned shifts. This role focuses on driving sales and profit through effective management of profitability, guest service, people, and operations. The Shift Manager supports the Restaurant General Manager and Assistant Manager, directly managing a team of Team Members to ensure operational and brand standards are met, while motivating staff and exceeding guest expectations. Key responsibilities include cash and inventory management, coaching team members, and analyzing restaurant performance.

The Shift Manager (SM) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, guests, people & operations. The SM supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The SM operates under the direction of the RGM and directly manages a shift of Team Members.

Summary Of Essential Duties and Responsibilities:

Profitability

Follows all cash control and security procedures (e.g., safe counting, cash drawers)
Maintains inventory by performing Daily and Weekly inventory inspections
Receives inventory truck orders

Guest

Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings

People

Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance

Operations

Sets an example for Team Members by working hard to implement shift plans and drive operational results
Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates Team Members during the shift on each of the workstations
Reviews restaurant results to identify successes and areas for improvement
Ensures that the restaurant upholds operational and brand standards

Qualifications And Skills:

Must be at least eighteen (18) years of age
High School Diploma or GED required; 2 years of college preferred
1-2 years of previous quick service restaurant experience
Demonstrated understanding of guest service principles
Available to work evenings, weekends, and holidays
Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant

About Burger King

Every day, more than 11 million guests visit BURGER KINGÂ® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KINGÂ® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPERÂ®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.

Job types: Full-time, Part-time

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