
Shift Manager - Burger King Alamosa
Required skills
- Shift Manager
- Burger King
- Alamosa
- Quick Service Restaurant
- Guest Service
- Team Member Management
- Inventory
- Cash Control
- Speed of Service
- 18 years of age
Nice to have
- 2 years of college
Role summary
Burger King is seeking a Shift Manager for their Alamosa location. This role focuses on leading shifts to achieve sales and profit goals by managing profitability, guest experience, people, and operations. The Shift Manager supports the Restaurant General Manager and Assistant Manager, directly managing Team Members during their assigned shifts. Responsibilities include cash control, inventory management, motivating staff, ensuring excellent guest service, and upholding brand standards. A High School Diploma or GED is required, with 1-2 years of quick service restaurant experience preferred. Availability for evenings, weekends, and holidays is necessary.
The Shift Manager (SM) is the Shift Leader of the restaurant focused on delivering sales and profit results through profitability, guests, people & operations. The SM supports the Restaurant General Manager (RGM) and Assistant Manager (AM) in managing the operations during assigned shifts, driving key performance outcomes related to sales, profitability, guest service, and people. The SM operates under the direction of the RGM and directly manages a shift of Team Members.
Summary Of Essential Duties And Responsibilities:
Profitability
- Follows all cash control and security procedures (e.g. safe counting, cash drawers)
- Maintains inventory by performing Daily and Weekly inventory inspections
- Receives inventory truck orders
Guest
- Motivates and directs Team Members to exceed guest expectations with accurate, fast, and friendly service in clean surroundings
People
- Provides coaching and feedback to Team Members to increase the restaurant team's capabilities and raise restaurant performance
Operations
- Sets an example for Team Members by working hard to implement shift plans and drive operational results
- Directs efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
- Motivates Team Members during the shift on each of the workstations
- Reviews restaurant results to identify successes and areas for improvement
- Ensures that the restaurant upholds operational and brand standards
Qualifications And Skills:
- Must be at least eighteen (18) years of age
- High School Diploma or GED required, 2 years of college preferred
- 1-2 years of previous quick service restaurant experience
- Demonstrated understanding of guest service principles
- Available to work evenings, weekends, and holidays
- Ability to work long and/or irregular shifts as needed, for the proper functioning of the restaurant
About Burger King
Every day, more than 11 million guests visit BURGER KING® restaurants around the world. And they do so because our restaurants are known for serving high-quality, great-tasting, and affordable food. Founded in 1954, BURGER KING® is the second largest fast food hamburger chain in the world. The original HOME OF THE WHOPPER®, our commitment to premium ingredients, signature recipes, and family-friendly dining experiences is what has defined our brand for more than 50 successful years.
Job types: Full-time, Part-time
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