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Enterprise Software, Artificial Intelligence, Cloud Computing, SaaS

Associate Site Reliability Engineer/Site Reliability Engineer

Redwood City, CAOnsiteFull Time$90,000–$160,000 /yrPosted 1 month agoVisa sponsorship available

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Required skills

  • system uptime
  • availability
  • performance SLAs
  • monitoring
  • alerting
  • complex problems
  • automation
  • scripting
  • system updates
  • infrastructure

Nice to have

  • equivalent professional experience

Role summary

C3 AI is seeking an Associate Site Reliability Engineer/Site Reliability Engineer for their Redwood City, CA headquarters. The role focuses on maximizing system uptime and availability, establishing monitoring and alerting, solving complex service issues, and automating processes. Responsibilities include influencing platform architecture, leading automation initiatives for system updates, and setting up critical infrastructure. The position requires experience with Linux, Kubernetes, JVM-based infrastructure on major cloud providers (AWS, GCP, Azure), networking, databases, NoSQL alternatives like Cassandra, configuration management tools (Puppet), scripting (Bash, Python), and IaC tools (Ansible, Terraform). Experience supporting SaaS solutions as a DevOps or sys admin is also valued.

C3 AI (NYSE: AI), is the Enterprise AI application software company. C3 AI delivers a family of fully integrated products including the C3 Agentic AI Platform, an end-to-end platform for developing, deploying, and operating enterprise AI applications, C3 AI applications, a portfolio of industry-specific SaaS enterprise AI applications that enable the digital transformation of organizations globally, and C3 Generative AI, a suite of domain-specific generative AI offerings for the enterprise. Learn more at: C3 AI

We are looking for Associate Site Reliability Engineer/Site Reliability Engineer to join our team at our HQ in Redwood City, CA.

Responsibilities:

  • Maximize system uptime and availability, ensuring functional and performance SLAs.
  • Establish end-to-end monitoring and alerting on all critical aspects.
  • Solve complex problems for critical services and build automation to prevent problem recurrence.
  • Influence and create new designs, architectures, standards, and methods for supporting the platform.
  • Initiate and lead scripting and automation to streamline system updates and upgrades.
  • Set up critical infrastructure, tools, and framework to streamline the deployment cycle.
  • Work cross-functionally with Services and Engineering teams.

    • Qualifications:

  • BS or MS in Computer Science, related field, or equivalent professional experience.
  • Demonstrated experience in deploying, managing, and operating scalable and fault-tolerant Linux/Kubernetes/JVM-based infrastructure in AWS, GCP, and other public clouds.
  • Expertise in Linux Operating Systems, Networking, and Database concepts.
  • Experience deploying, upgrading, and troubleshooting Kubernetes clusters and workloads.
  • Experience with Cassandra (or another NoSQL alternative).
  • Expertise in cloud providers, such as Amazon Web Services, Azure, and GCP.
  • Experience with configuration management systems such as Puppet.
  • Experience in Bash or Python; to automate and monitor systems.
  • Experience with IaC tools like Ansible or Terraform.
  • Excellent problem-solving, critical thinking, and communication skills.
  • Experience supporting as a DevOps or sys admin for commercial SaaS solutions.

    • C3 AI provides excellent benefits, a competitive compensation package and generous equity plan.

    California Base Pay Range$90,000—$160,000 USD

    C3 AI is proud to be an Equal Opportunity and Affirmative Action Employer. We do not discriminate on the basis of any legally protected characteristics, including disabled and veteran status.

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