Retreats and Camps Manager
Required skills
- Retreats
- Summer Camps
- Program Management
- Customer Service
- Staff Recruitment
- Staff Management
- Marketing
- Logistics
- Contracts
- Invoicing
Nice to have
- Camp Leadership
- Bilingual
- Spanish
Role summary
Cal-Wood is seeking a dynamic and dedicated Retreats and Camps Manager to oversee its retreat and summer camp programs, ensuring smooth operations and alignment with the organization's mission. This full-time role involves managing inquiries, finalizing bookings, maintaining client relationships, marketing programs, and coordinating with internal departments for facility use, guest experience, and financial administration. Responsibilities also include planning and executing summer camp sessions, recruiting and managing camp staff, ensuring compliance with childcare licensing, and handling all logistical aspects of camp operations. The ideal candidate will possess strong organizational, communication, and problem-solving skills, with a Bachelor's degree and at least two years of experience in summer camp or customer service roles. Bilingual Spanish-English is strongly preferred. This hybrid position requires onsite presence during programs and offers remote work flexibility otherwise.
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
- 401(k) matching
Responsibilities for Retreats:
- Reply to retreat and rental inquiries about Cal-Wood facility use. Finalize dates, and follow-through with cost options and contracts to complete booking
- Maintain relationships and consistent communication with community groups and retreat groups
- Assess the suitability of the potential customer to Cal-Wood’s mission and facilities
- Market retreats to community organizations and businesses in order to fill available vacancies.
- Communicate with the rest of the program staff to balance facility use and strategic plan goals
- Make sure the kitchen and maintenance department have the information they need to provide a good experience for guests
- Act as liaison between Cal-Wood and groups renting our facilities, including coordinating team building and other programming that may be requested
- Greet incoming retreat groups, providing them with a packet of info and a thorough orientation
- Be available for on site check in when a group is on site and be available by phone when not on site for questions or issues that may arise. Be on site the day of their departure to check them out.
- Work with Office Manager after a retreat to complete invoicing and send follow up evaluations and booking information for future events
- Assist maintenance staff after groups have left to assure facilities are ready for future programs
- Attend community events to promote Cal-Wood and it’s programs
- Plan, organize, and schedule Cal-Wood’s summer camp sessions with assistance from other Cal-Wood Staff
- Market summer camps to fill all camps
- Recruit and hire camp staff including counselors, overnight counselors
- Organize logistics for the summer including ordering and organizing materials, organizing vehicles, radios, etc
- Keep Cal-Wood up to date with all child care licensing and social services standards for Boulder County
- Work with the Director of Programs to distribute financial aid to campers in need
- Create camper information documents, schedules, cabin assignments, etc. for each of our camp sessions
- Communicate with parents to answer any and all questions regarding summer camps
- Plan and execute 1-2 weeks of summer camp staff training
- Manage, evaluate and give feedback to all summer camp staff
- Coordinate with the Director of Development and Communications for online media including the Cal-Wood Summer Camps section of the website as well as Cal-Wood social media
- Act as liaison and coordinate Nature Kids summer camp programming
- Assist counselors with behavior management including conversations with campers and, if needed, parent communication.
- Assure that all campers are happy and healthy and that all programs are running smoothly
- Individuals from underrepresented groups are encouraged to apply!
- High level of personal motivation for continued learning, personal responsibility for positive attitude, and flexibility are necessary to meet the demands of a dynamic work schedule.
- A deep commitment to Cal-Wood’s mission and values
- Bachelor’s Degree in science, non-profit management, natural resources management, education, environmental education, or other related field.
- Two or more years of summer camp experience, with preference for camp leadership roles.
- Two or more years of customer service experience
- Work and live with a small team of other motivated and passionate staff to support operations of a small non-profit organization.
- Ability to demonstrate professional skills such as organization, problem solving, working collaboratively, strong time management, strong written and verbal communication
- Able to be at our Cal-Wood Education Center campus near Jamestown, CO when programs are running.
- Ability to pass background checks.
- Willingness to maintain a positive attitude outdoors in all weather conditions.
- Current First Aid/CPR certification or willingness to get certified required. Wilderness First Aid (WFA) or Wilderness First Responder (WFR) certifications a plus.
- Bilingual (Spanish-English) strongly preferred.
Compensation and ClassificationThis is a full-time, salary, exempt position$59,000 annual salary10 Paid holidaysPaid vacation (starts accruing on your first pay period and is available to use upon accrual)Paid sick time (starts accruing immediately after hire)Retirement savings plan with a 3% employer match contributionInsurance benefits (coverage begins after 1st full month)
- 75% of employee's health insurance premium paid by Cal-Wood (choice of 3 plans)
- 100% of dental insurance paid by Cal-Wood
- 100% of vision insurance paid by Cal-Wood
- 100% of life insurance with accidental death and dismemberment paid by Cal-Wood


