Hospitality Specialist - 1
Required skills
- Food Handler course
- English fluency
- POS system
- 25 lbs lifting
Nice to have
- restaurant experience
Role summary
California Chicken Café is seeking a Hospitality Specialist to provide exceptional service and create a positive guest experience. Responsibilities include taking orders, handling payments, greeting guests, maintaining restaurant cleanliness, and communicating any issues with food quality or equipment. The role requires fluency in English, a passion for food and hospitality, and the ability to pass a Food Handler course. Previous restaurant experience is preferred. Physical requirements include standing, walking, lifting up to 25 lbs, and working 4-10 hour shifts.
Job Details: Job Location: Calif Chicken Cafe - Northridge - NORTHRIDGE, CA, Salary Range: Undisclosed, Job Category: Hospitality, Wage Starting at $20.50/hour Department Hospitality Reports to Assistant General Manager Terms of Employment Full Time or Part Time Overall Responsibilities Provide exceptional hospitality and service that turns a customer into a California Chicken Café raving fan. Key Areas of Responsibilities Maintain a positive and friendly work environment while adhering and applying the company’s core values Deliver exceptional hospitality to our guests Take guest orders and handle payments using the POS system Direct, greet and assist guests in the Drive-Up Service as well as deliver food to guests’ vehicles Greet guests with moments of humanity upon arrival Maintain a clean, sanitized, and properly stocked restaurant Strong communication regarding any issues with food quality, equipment, and work environment Read and adhere to all company policies and procedures Other duties as assigned Qualifications: Qualifications Must be 18 years of age or older Must attend and pass California Chicken Café Road to Success class within first month of hire 1+ years of previous restaurant experience preferred Speak, read, and write English fluently Passionate about food and hospitality Friendly, upbeat, and cooperative Must pass Food Handler course and test in compliance with CA state law requirements Must be authorized to work in the United States Physical Requirements Perform duties that require standing, walking, reaching, bending, stooping, wiping, twisting, climbing, lifting/carrying (up to 25 lbs. individually), constant gripping/grasping, and moving throughout the restaurant for 4-10 hours per shift, up to 6 shifts per week Work Conditions Hours will vary in accordance with business necessity, including early morning, late evenings, weekends and/or holidays. Exposure to cleaning chemicals, noise, steam, and smoke. Works with hot, cold, and hazardous equipment typical of a restaurant kitchen Benefits Free meal during the working shift 50% discount on takeout and catering Competitive wages - Earn more when you learn more Wage structure includes incremental pay increases at key employment milestones Leadership opportunities – We value promoting from within the team Flexible schedule Referral program Medical, Dental and Vision Insurance available for eligible employees 401k with company match for eligible employees
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