Events and Entertainment Production Manager
Job Title: Events and Entertainment Production Manager
Department: Activities and Events
Reports to: Senior Activities Manager
Camelback Resort is seeking a highly creative, energetic, and experienced Events and Entertainment Production Manager to lead the development, planning, production, and execution of memorable resort-wide events, entertainment, promotions, and sponsorship activations.
This position requires a dynamic individual with a strong background in theatrical production, entertainment, and large-scale event management, along with a solid understanding of the ski, snowboard, waterpark, and four-season resort industries.
The ideal candidate brings creativity, operational expertise, and a passion for delivering exceptional guest experiences. From high-energy mountain competitions and immersive themed attractions to waterpark celebrations, live entertainment, seasonal festivals, and promotional activations, this individual will bring innovative concepts to life while ensuring seamless execution.
The Events and Entertainment Production Manager will work collaboratively across resort departments to create experiences that drive guest engagement, increase visitation, enhance brand awareness, and support revenue-generating opportunities.
Primary Responsibilities:
Event Development, Planning & Execution
- Conceptualize, develop, plan, lead, and execute large-scale resort-wide events, themed experiences, promotions, live entertainment, and seasonal programming.
- Develop innovative event concepts that align with Camelback Resort's brand identity, business objectives, and guest demographics.
- Create comprehensive event proposals, production timelines, operational plans, budgets, staffing requirements, and detailed function sheets.
- Oversee all aspects of event execution, including setup, production, guest flow, entertainment, logistics, and breakdown.
- Manage multiple events and projects simultaneously while maintaining high standards of quality, safety, and guest satisfaction.
- Evaluate event performance, guest feedback, attendance, and financial results to identify opportunities for improvement.
Theatrical Production & Entertainment Management
- Apply theatrical production knowledge to the development and execution of immersive experiences, themed attractions, and live entertainment.
- Coordinate theatrical elements including staging, lighting, sound, audiovisual production, scenic design, props, costumes, and special effects.
- Work with performers, production teams, entertainment vendors, and technical crews to ensure high-quality event experiences.
- Assist in developing creative concepts, show flow, entertainment schedules, and production scripts.
- Coordinate rehearsals, technical walkthroughs, sound checks, and production schedules.
- Oversee entertainment bookings, talent coordination, vendor relationships, and performance requirements.
- Collaborate seasonal resort transformations, themed environments, holiday decorations, and immersive guest experiences.
Ski, Snowboard & Mountain Events
- Plan, coordinate, and execute ski and snowboard competitions, mountain festivals, races, terrain park events, and seasonal celebrations.
- Coordinate with Mountain Operations, Ski Patrol, Snow Sports, Lift Operations, and other departments to ensure safe and successful events.
- Oversee logistics for visiting race teams, competitions, athlete registration, event scheduling, and related hospitality requirements.
- Maintain a working knowledge of ski and snowboard culture, mountain operations, seasonal conditions, and industry trends.
- Identify opportunities to develop new mountain events that attract guests, strengthen community engagement, and drive visitation.
Waterpark & Four-Season Resort Programming
- Develop and execute special events and entertainment programming for Camelbeach Outdoor Waterpark and Aquatopia Indoor Waterpark.
- Coordinate poolside entertainment, themed celebrations, adult-only events, family activities, and seasonal promotions.
- Understand the unique operational, guest experience, and safety considerations associated with indoor and outdoor waterpark events.
- Collaborate with Waterpark Operations, Food & Beverage, Security, and other departments to deliver engaging and operationally sound experiences.
- Develop creative programming that supports Camelback's position as a premier four-season destination.
Sponsorships, Promotions & Partnerships
- Assist in the development and execution of resort sponsorships, promotional partnerships, and branded activations.
- Coordinate sponsor deliverables, event signage, on-site branding, promotional activities, and partnership fulfillment.
- Work closely with Marketing, Sales, Public Relations, and resort leadership to maximize event exposure and promotional opportunities.
- Identify new entertainment, community, and promotional partnerships that enhance the resort's event portfolio.
- Ensure sponsorship commitments and promotional elements are executed professionally and consistently.
Leadership & Cross-Functional Collaboration
- Lead cross-functional event planning meetings and coordinate responsibilities among resort departments.
- Develop and distribute event schedules, operational plans, timelines, and internal communications.
- Ensure all departments, including Guest Services, Resort Call Centers, Marketing, Operations, Security, and Food & Beverage, receive accurate and timely event information.
- Coordinate event staffing, vendor scheduling, equipment needs, and operational support.
- Assist Human Resources with the development and execution of employee engagement events, recognition programs, and internal celebrations.
- Provide on-site event leadership, troubleshoot challenges, and make timely operational decisions.
- Foster a collaborative, accountable, and guest-focused team environment.
Budgeting, Contracts & Operational Management
- Develop, manage, and monitor event budgets to ensure financial accountability and efficient resource allocation.
- Coordinate entertainment agreements, vendor contracts, production requirements, and event-related purchases.
- Track expenses, evaluate vendor performance, and identify cost-saving opportunities without compromising guest experience.
- Maintain accurate event records, contracts, production documents, and post-event reports.
- Ensure all events follow resort policies, safety standards, and applicable regulatory requirements.
Qualifications and Requirements:
- Must be at least 18 years of age.
- Bachelor's degree in Event Management, Hospitality Management, Theater Arts, Performing Arts, Entertainment Production, Marketing, or a related field.
- Minimum of four years of experience in event management, entertainment production, theatrical production, resort operations, or a related field, including supervisory or leadership responsibilities.
- Demonstrated background in theater, theatrical production, live entertainment, or immersive event production is required.
- Proven experience planning, producing, and executing large-scale events, including festivals, entertainment productions, sporting events, themed attractions, or high-volume guest experiences.
- Strong understanding of the ski, snowboard, and waterpark industries, including seasonal programming, guest expectations, and operational requirements.
- Experience coordinating multiple departments, outside vendors, entertainers, and production teams.
- Knowledge of event production elements, including staging, lighting, sound, audiovisual systems, and production logistics.
- Experience managing event budgets, vendor contracts, and operational timelines.
- Strong proficiency in Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook.
- Excellent written, verbal, organizational, and interpersonal communication skills.
- Ability to work flexible hours, including evenings, weekends, holidays, and peak resort operating periods.
- Experience in a destination resort, ski resort, waterpark, theme park, amusement park, or large entertainment venue.
- Familiarity with ski and snowboard competitions, race operations, and mountain event logistics.
- Experience working with entertainment agencies, production companies, sponsors, and promotional partners.
- Experience supervising event teams, performers, seasonal staff, and external production crews.
- Ability to work both indoors and outdoors in varying weather conditions throughout all four seasons.
- Ability to work in mountain, waterpark, entertainment, and event production environments.
- Ability to stand, walk, and remain active for extended periods during event setup and execution.
- Ability to work in a fast-paced environment with changing operational requirements and event schedules.
- Availability during evenings, weekends, holidays, and special events as business needs require.
This job description is to be considered a general outline of the duties and responsibilities of this position and is subject to changes and revisions by Camelback Resort at any time. Responsibilities are listed as guidelines only and the job is not necessarily limited to these specifications.
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