Sr. Business Recruiter
Required skills
- full-cycle recruiting
- customer-facing roles
- go-to-market roles
- Implementation Managers
- Customer Success Managers
- Marketing roles
- intake meetings
- hiring managers
- passive candidates
Nice to have
- finance recruiting
- accounting recruiting
- accountants
- controllers
- FP&A
- CPA
Role summary
We are seeking a Senior Business Recruiter to manage the full-cycle hiring process for our customer-facing and go-to-market teams, including Implementation, Customer Success, and Marketing. The role involves partnering with hiring managers to define requirements, sourcing and screening candidates, managing the interview process, and closing offers. Key responsibilities include building candidate pipelines, tracking recruitment metrics, ensuring a positive candidate experience, and contributing to the improvement of recruiting processes. The ideal candidate will have 3-6 years of full-cycle recruiting experience, preferably in B2B SaaS, with a strong track record in hiring for customer-facing or go-to-market roles. Experience with ATS platforms, strong sourcing skills, and excellent communication and organizational abilities are essential.
We're hiring a Business Recruiter to own full-cycle hiring for our customer-facing and go-to-market teams: Implementation, Customer Success, and Marketing. You'll partner directly with hiring managers to define roles, build pipelines, and close strong candidates quickly.
What you'll do
Own full-cycle recruiting for Implementation Managers, Customer Success Managers, and Marketing roles, from intake to signed offer.
Run intake meetings with hiring managers to define the profile, must-haves, interview loop, and scorecards.
Source passive candidates through LinkedIn, referrals, communities, and targeted outreach; build pipelines ahead of need.
Screen candidates for both skill and fit, including technical aptitude for implementation and client-facing judgment for CS.
Coordinate interview loops and keep candidates and hiring teams informed at every stage.
Manage offers end to end: compensation benchmarking, negotiation, and closing.
Track funnel metrics (time to fill, pass-through rates, offer acceptance, source quality) and share them with hiring managers.
Deliver a candidate experience that reflects our brand, whether or not someone gets the job.
Help improve recruiting processes, job descriptions, and interview training as the team scales.
What you bring
3–6 years of full-cycle recruiting experience, ideally at a B2B SaaS company or agency.
A track record hiring for customer-facing or go-to-market roles such as Customer Success, Implementation, Account Management, or Marketing.
Strong sourcing skills and comfort reaching out to passive candidates.
Ability to act as a trusted advisor to hiring managers, including pushing back on unrealistic requirements.
Hands-on experience with an ATS (Ashby, Greenhouse, Lever, or similar).
Clear, warm communication and excellent organization across multiple open roles.
Comfort with ambiguity in a fast-moving, scaling environment.
Nice to have
Previous hiring experience in finance or accounting (e.g., accountants, controllers, FP&A), especially for candidates with CPA or audit backgrounds.
Previous hiring experience in marketing (e.g., product marketing, demand gen, content, brand).
Experience building a recruiting function at an early-stage or high-growth startup.
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