Hospitality Technology, SaaS, Travel Tech

Director of Product, Connectivity

New York, NYHybridFull TimeLead$250,000–$290,000 /yrPosted 2 months agoVisa sponsorship available

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Required skills

platform
API
integrations
third-party system integrations
PMS
CRS
payment gateways
payment processors
B2B ecosystems
fintech rails

Nice to have

hospitality technology

Role summary

Canary Technologies is seeking an experienced Lead Connectivity Product Manager to drive the growth of their hospitality AI platform. This strategic role will focus on expanding market reach through new integrations and platform enhancements. The Product Manager will collaborate cross-functionally with sales, customer success, and implementations teams, charting the company's growth trajectory and supporting new product initiatives. The ideal candidate will have a strong background in platform, API, or integration product management, with technical depth and experience managing vendor relationships.

About Us

Think about your last hotel stay. Did you skip the front desk line with mobile check-in? Message the staff for extra pillows? Order a late-night snack with a tap on your phone? Then you’ve likely run into Canary in the wild.

Canary Technologies is the leading agentic AI platform for hotel and guest management, powering the digital infrastructure for more than 20,000 hotels in 125+ countries. The world's most renowned hospitality brands, including Marriott International, Four Seasons and Wyndham Hotels & Resorts, partner with us to increase revenue, improve operations and elevate the guest experience.

We’ve executed the largest deployment of autonomous AI systems in hospitality, building technology that fundamentally redefines how guests and hotels interact. It’s made us one of the top-funded hotel technology companies in the world, with nearly $200M raised to date.

Canary has been recognized as a 2024 and 2025 Deloitte Technology Fast 500™ company, Inc. 5000 fastest-growing company, and swept the 2026 HotelTechAwards, including Best Place to Work, #1 Guest Experience Platform, and the Hotelier’s Choice Award. We’re scaling our team to bring innovation to life faster than ever.

We're growing quickly, and we're looking for people who are passionate about their work, want to grow with us and are ready to take on more responsibility along the way. We value rigor and velocity in equal measure: high standards, fast pace, real ownership. If that's the environment you're looking for, this is the place for you.

Come join us! Let’s shape the future of hospitality together.

About the Role

We are looking for an experienced Director of Product to lead our Connectivity and Integrations product area with a focus on enabling Canary to expand its addressable market and to pursue new integrations that unlock new staff-facing and guest-facing workflows. This is a key strategic role that will work across the product team and cross-functionally with our sales, customer success, and implementations teams. As Product Lead over our Connectivity team, you will have a direct impact in charting the growth trajectory for Canary and supporting new product initiatives.

What You’ll Do

Own the end-to-end strategy and roadmap for Canary's third-party integrations across reservation platforms, payment gateways, and other adjacent hospitality integrations.

Serve as the platform product manager for integrations across all Canary products, defining shared frameworks and reusable APIs so product teams can connect to any partner system without rebuilding from scratch.

Prioritize the integration roadmap based on customer demand, enterprise brand requirements, and revenue impact.

Own the relationships with integration partners including technical scoping, testing + certification, and managing each partnership across the integration lifecycle.

Partner with product teams to ensure integrations meet each product's needs while keeping the underlying platform consistent and maintainable.

Define and track integration health metrics - data accuracy, sync reliability, uptime, latency, and coverage - surfacing actionable improvements before customers feel the impact.

Represent the integrations roadmap to enterprise customers, sales, and customer success translating technical constraints into clear commitments and realistic timelines.

What We’re Looking For

10+ years in product management, including experience owning platform, API, or integration products.

Hands-on experience with third-party system integrations — ideally PMS, CRS, or payment gateways/processors, or comparable B2B ecosystems (fintech rails, ERP, EHR, or similar).

Enough technical depth to go deep with engineers on APIs, webhooks, data modeling, authentication, and integration architecture — and to ask the right questions.

A track record as a platform PM serving multiple internal product teams as your customers, balancing competing needs against a single coherent platform vision.

Experience managing external vendor and partner relationships, including technical scoping and certification processes.

Strong analytical skills and comfort connecting integration reliability and coverage to customer and business outcomes.

Ability to operate with ambiguity and drive alignment across teams without direct authority.

Experience in hospitality technology (PMS, CRS, or payments) is a strong plus.

Compensation

Target cash compensation ranges from $250,000 - $290,000, including a fixed annual salary and a performance-based bonus paid quarterly.

This role also includes a stock option grant, subject to board approval.

Actual compensation will be commensurate with the candidate's skill level, experience, and specific work location.

Perks & Benefits

We work hard to make Canary a fun, rewarding, and high-energy place to work. Here’s how we take care of our flock:

Time Off

Unlimited PTO: Take the time you need to truly rest and recharge.
Holidays + Canary Days: Standard holidays plus monthly company-wide days off for a guaranteed long weekend.
Birthday Holiday: A dedicated day off to celebrate you!

Travel & Office Flexibility

Office Exchange: A travel stipend to visit the team in person at our SF, NY, or Dallas hubs.
Canary Hotel Experience: Staying at a Canary hotel? We’ve got you covered with a credit toward your stay.
Preferred Hotels Discount: Enjoy a minimum 30% off the best available rate at select partner hotels globally.

Growth & Community

Self Improvement Club: A monthly budget to help you smash your personal goals.
Professional Development: Level up your career with a dedicated learning stipend to fuel your skills and cross-functional connection.
Referral Program: Help us grow the flock and score a cash bonus for successful hires.

Canary Technologies is an equal opportunity employer. We recruit, employ, train, compensate and promote talent regardless of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information or any other protected characteristic.

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