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Cape Cod Healthcare Verified
Hospital & Health Care

Mental Health Specialist

Hyannis, MAOnsiteFull TimeEntry-level (exp-based)Posted 2 months agoVisa sponsorship available

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Required skills

  • Mental Health Specialist
  • 1:1 observation
  • patient care tasks
  • vital signs
  • patient rooms
  • call bell system
  • daily activities of living
  • ambulating
  • finger sticks
  • Glucometer

Nice to have

  • Associates degree
  • Human Service field
  • Process Improvement activities

Role summary

Cape Cod Hospital is seeking a Mental Health Specialist to provide direct patient care and observation. Responsibilities include assisting patients with daily living activities, vital signs, room preparation, and maintaining a safe and therapeutic environment. The role involves assisting nursing staff during emergencies, facilitating patient programs, and contributing to treatment planning. Candidates must demonstrate strong communication, de-escalation skills, and understanding of patient rights and confidentiality. A High School diploma is required, with an Associate's or Bachelor's degree in a Human Service field preferred. One year of relevant experience in a psychiatric or healthcare setting is necessary, along with BLS and De-escalation certifications.

  1. Provides 1:1 observation to patients as assigned per established guidelines.
  1. Assists RN with patient care tasks including vital signs, preparing patient rooms for admissions, handling patient belongings, answering the call bell system, visitor assist, assist in daily activities of living, ambulating, finger sticks utilizing the Cape Cod Hospital (“CCH”) Glucometer, etc.).
  2. Assisting patients with use of laundry room.
  3. Assists with the operating of showering facilities for patient use.
  4. Responsible for Dining cart, menu’s, distributing trays, food orders, and temperature logs.
  5. Assists nursing and unit staff with operations for all Codes and emergency calls.
  6. Participates in managing the safety of patients by observing patients for escalating behavior, patient interactions, or any behavior that may affect the safety of the milieu. Promptly reports changes, concerns, risks, or observations to the RN.
  7. Understands, assumes, and demonstrates accountability for observation checks on all patients and communicates findings to interdisciplinary team and others as appropriate.
  8. -Provides direct patient care under the direction of the RN, and manager, in accordance with CCH Behavioral Health Services policies and procedures. 
  9. -Respects patient rights and keeps information confidential in accordance with CCH policies and procedures and State and Federal regulations.
  10. Assists with providing, structuring, and maintaining a therapeutic environment in collaboration with the patients, other mental health care providers and other related hospital departments..
  11. Performs accountability for observation checks, meal watches, and safety checks on all patients and communicates findings to interdisciplinary team and others as appropriate.
  12. Assists with crisis management procedures during clinical/medical emergencies.
  13. Facilitates in occupational, recreation and patient centered programs.
  14. Escorts patient to other units, program areas, other hospital departments or other locations as needed.
  15. Facilitates community meetings and clinical groups, and maintains documentation in the EMR. 
  16. Contributes to interdisciplinary team and treatment planning.
  17. Assists in maintaining a safe and clean environment, reporting equipment out of order, clean equipment assigned, clean bed side stands and tables, clean and maintain utility, treatment and nourishment areas.
  18. Participates in Process Improvement activities
  19. Completes annual and mandated continuing education programs and training courses specific to providing behavioral health care for the population being treated. 
  20. Consistently provides service excellence to all patients, family members, visitors, volunteers and co-workers.
  21. Performs other work-related duties as assigned or requested.


  • Ability to read, write and communicate in English.
  • High School graduate or GED.
  • Associates or Bachelor’s degree in Human Service field preferred.
  • Successful passage of the written Cape Cod Hospital Mental Health Specialist exam (study guide provided).
  • Must meet at least one of the following qualifications:
    • One (1) year (recent within the past five (5) years) experience as a Mental Health worker, Mental Health assistant, or Nursing Assistant in a psychiatric facility.
    • One (1) year (recent within the past five (5) years) experience in a position with direct patient care within a nursing home, group home, substance, psychiatric setting, or general hospital.
  • BLS certification required within 30 days from hire (course offered within CCH).
  • (De-escalation) - Completion of an approved De-escalation Certification Course (obtain within 30 days, offered within)
  • Candidate must be able to demonstrate therapeutic communication with patients and the ability to de-escalate patients.
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