Primary Care Coordinator- Full Time
Required skills
- HMO
- IPA
- care coordination
- referrals
- authorizations
- Google Suite
- Sheets
- Documents
Nice to have
- travel
Role summary
The Primary Care Coordinator is a full-time, clinic-based role reporting to the Area Manager. This position is responsible for managing and coordinating patient care to ensure optimal outcomes. Key responsibilities include coordinating referrals and authorizations for specialist care, diagnostics, and imaging, as well as engaging with IPA/HMO payers, members, and patients to schedule appointments for preventative care and facilitate access to services. The role also involves managing provider task messages and ensuring timely responses and accurate documentation. Candidates should reside in the Natomas/Sacramento area and possess 1+ years of experience with HMO/IPA payers or care coordination functions. Proficiency in Google Suite is required.
THE JOB AT A GLANCE
This position will report to the Area Manager and will be primarily clinic-based. There may be some travel to other health clinics. Candidates should reside in the Natomas/Sacramento area
The Care Coordinator is responsible for managing and coordinating patient care to ensure optimal patient outcomes. This role involves working closely with patients, healthcare providers, and other external payer stakeholders to facilitate access to necessary services, and provide continuous support throughout the healthcare journey.
WHAT YOU’LL DO
- Referrals and Authorizations Coordination
- Assist in coordinating referrals and authorizations for specialist care, diagnostics, imaging, etc, ensuring that these services are covered and that the patient’s care continuum is seamless and well-managed.
- Care coordination
- Engage with IPA or HMO payers, members and patients to outreach and schedule appointments for patients due for critical preventative care and facilitate access to necessary services.
- IPA patients utilizing UC service – coordinating care for establishing care in PC
- Provider coordination and patient engagement
- Manage provider task messages or boxes, ensuring timely responses, appropriate task delegation, and accurate documentation.
ABOUT YOU
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Proficient in Google Suite (Sheets and Document).
- Strong problem-solving abilities and attention to detail.
- Compassionate and patient-centered approach to care.
- 1+ years experience working with HMO or IPA payers or responsible for care coordination functions.
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