IT Support Specialist
Required skills
- IT Support Specialist
- Danvers, MA
- On-site
- Full-Time
- Monday – Friday
- Associate’s degree
- AD Group Policy
- Mobile Device Management
- AirWatch
- Intune
Nice to have
- healthcare/clinical systems experience
Role summary
Care Dimensions is seeking an IT Support Specialist for an on-site, full-time role in Danvers, MA. The specialist will provide hands-on support and troubleshooting for software and hardware systems, assist with technical training, and implement improvements to enhance patient care and organizational efficiency. Responsibilities include resolving help desk tickets, supporting system upgrades, and collaborating with the IT team and other departments. The role requires an Associate's degree or equivalent experience, 1-2 years of IT experience, and skills in system administration, networking, hardware/software troubleshooting, and technical training. Healthcare IT experience and HIPAA knowledge are a plus. The position involves on-call rotation.
Care Dimensions has a truly meaningful purpose – to provide compassionate care to our patients who are faced with an advanced or end-of-life illness. Since 1978, Care Dimensions has been a driving force in expanding access to hospice and palliative care in Massachusetts. At Care Dimensions, we invest in people who take pride in caring and supporting. We support and strengthen our people with extensive training, teamwork and technology. Our values are embedded in our work, each and every day: Compassion, Excellence, Collaboration, Integrity, Responsiveness, Innovation. As part of the Care Dimensions team, you’ll gain the support and inspiration for a career you’ll find meaningful every day.
IT Support Specialist
Local Candidates as this is on Site
Full-Time | On-site in Danvers, MAMonday – Friday | 8:00 AM – 4:30 PM
Are you passionate about using your IT skills to support meaningful, mission-driven work? Join the Care Dimensions team as an Applications and Systems Support Specialist and help ensure our technology systems run smoothly so our dedicated staff can focus on compassionate care.
In this role, you'll provide hands-on support and troubleshooting for a range of software and hardware systems, assist technical training, and help implement improvements that directly enhance patient care and organizational efficiency.
You’ll collaborate with the experienced IT team and other departments across the organization to deliver innovative solutions that make a difference. Whether resolving help desk tickets or supporting vital system upgrades, your work will contribute to the success of a healthcare organization with heart.
What We’re Looking For:
#INDOTHER
The Pay Range listed is the anticipated hiring range of this position. Precise pay rates are determined through consideration of one or more of the following: education, training, relevant experience and work location. There are some cases in which the pay rate could exceed the range listed on this job post. Care Dimensions also offers a comprehensive benefits package – including employer-sponsored health insurance, paid time-off, tuition reimbursement, student loan paydown, supplemental insurance options and more – which adds to the company’s generous total rewards package.
Pay Range$30—$35 USDBenefits are offered to employees that are scheduled to work 20+ hours/week, which include a generous earned time (vacation days) program, tuition reimbursement, scholarship programs, student loan paydown program, two retirement plans, in addition to medical/dental/vision/life/disability insurance, and so much more!
Care Dimensions is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Applicants needing a reasonable accommodation during any part of the interview process may request one.
Similar roles
- RN Case ManagerCare Dimensions · Randolph, MA · Onsite
- RN Case ManagerCare Dimensions · Milton, MA · Onsite
IT Support Specialist InternReflect Orbital · Hawthorne, CA · Onsite- IT Support SpecialistFleetworthy · Madison, WI · Hybrid
Hospital Unit Support Specialist, AM (BayPointe)AltaPointe Health Systems · Mobile, AL · Onsite
IT Support SpecialistVector Atomic · Pleasanton, CA · Onsite
