Training and Care Specialist

We are currently hiring for a part-time Training and Care Specialist position!

CareAparent is a full-service in-home care and home health provider serving individuals and families across the Twin Cities. For over 10 years, we have helped people remain safe, independent, and supported at home through personalized care that combines clinical excellence with heartfelt compassion. Our services include personal care, companionship, skilled nursing, medication management, therapy, transportation, hospice support, and veteran services, allowing families to rely on one trusted partner through every stage of care. Guided by dignity, respect, and empathy, we are honored to walk alongside clients and families on their care journey.

CareAparent serves seniors in the home across the full continuum of care, supporting individuals at every stage of need. We are committed to consistent, high-quality care, with every employee expected to represent The CareAparent Way through their actions, communication, and adherence to our standards.

At CareAparent you will work with other passionate individuals focused on giving the best care possible for our clients. The Training and Care Success Specialist supports the delivery of consistent onboarding and training experience for new team members. This role is responsible for facilitating orientation, coordinating required education, and ensuring employees are prepared to meet organizational expectations and standards.

This is a non-clinical position focused on training delivery, coordination, and compliance tracking. The Training and Care Success Specialist reinforces agency policies and procedures and supports knowledge-based competency validation but does not perform clinical competency evaluations or assess hands-on clinical skills.

Hourly range: $32.00 - $36.00

Hours: Part-time, Monday - Wednesday (standard business hours)

Office Location: 2042 Wooddale Drive, Woodbury, MN

Position Type: In-Office

Duties and Responsibilities:

Onboarding & Orientation Delivery

• Facilitate consistent and effective onboarding experience for new team members. 
• Deliver orientation and foundational training aligned with organizational standards and expectations. 
• Ensure new hires are prepared to understand their role, responsibilities, and required training.
• Serve as a resource to employees regarding training requirements and completion expectations
• Represent and reinforce The CareAparent Way, ensuring training reflects the organization’s standards for how employees show up and deliver care.

Training Competency & Reinforcement

• Coordinate and support required training for employees based on role and regulatory requirements. 
• Present key topics such as: Client rights and responsibilities, Compliance and ethics (e.g., abuse reporting, confidentiality), Safety and emergency procedures, Infection prevention (overview level), Reporting structure and expectations
• Ensure attendance and participation are documented.
• Reinforce agency policies, procedures, and expectations.
• Facilitate knowledge-based competency validation (e.g., quizzes, verbal review, scenario-based discussion) related to agency-specific policies and procedures.
• Assign and coordinate required LMS training based on staff role.
• Provide guidance on LMS navigation and completion expectations.
• Monitor and track completion of required training.
• Follow up with staff and supervisors on incomplete or overdue training.

Training Compliance & Documentation

• Maintain accurate records of all orientation, training, and competency activities.
• Track compliance with required training and education.
• Generate reports on training completion and compliance status
• Ensure documentation is complete and available for audit or survey.

Program Support

• Coordinate onboarding schedules with Human Resources.
• Collaborate with Compliance to ensure training aligns with regulatory requirements.
• Support updates to training materials as directed.
• Identify knowledge gaps and escalate training needs as appropriate.

Qualifications:

• Bachelor's Degree in Education, Business, healthcare administration or related field required
• 2-4 years of experience in training, onboarding, staff education, or coordination required
• Experience with LMS platforms or training tracking systems preferred
• Healthcare or home care experience preferred
• Relevant training or facilitation certifications preferred but not required
• Strong presentation and facilitation skills
• Organizational and time management skills
• Ability to track and manage training compliance
• Attention to detail and documentation accuracy
• Ability to communicate effectively with diverse staff roles
• Must possess positive, enthusiastic attitude, good people skills, and professional appearance.

CareAparent is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race, color, religion, gender, national origin, disability or veteran status.

CareAparent participates in the federal E-Verify program.