Coordinator Travel - IAH (fixed-term 6 months)
Required skills
- GDS
- Amadeus
- Sabre
- ticketing
- exchanges
- itinerary management
- travel policy compliance
- travel auditing
- invoice verification
- expense reconciliation
Nice to have
- Travel Management Company
- Airline
- Hospitality Industry
- other languages
Role summary
This is a 6-month fixed-term contract for a Travel Coordinator based in Houston, TX. The role involves arranging and confirming travel bookings (flights, hotels, ground transport, trains) for internal travelers and external guests, ensuring cost efficiency, and managing travel-related queries and changes. Responsibilities include performing daily reservations, handling ad-hoc issues, auditing invoices, reconciling credit card statements, processing expense claims, and covering requests during other travel offices' closing times. The position requires a high school diploma, a minimum of two years of experience in the travel industry, and two years of experience with a GDS (preferably Amadeus or Sabre). Proficiency in Microsoft Office and strong organizational and communication skills are essential. The role operates on a shift basis, including weekends, with flexibility in working hours.
Task Responsibilities:
- Arrange and confirm travel bookings for internal travelers and external guests including flight, hotel, ground transportation, train
- Provide travel offers and assist with travel arrangements to ensure cost efficiency
- Manage queries and amend travel change requests
- Communicate by phone and email with internal stakeholders and external suppliers
- Perform daily crew member flight, ground transportation and hotel reservations
- Handle ad-hoc issues related to reservations and crew complaints
- Audit hotel and ground transportation invoices
- Complete monthly credit card statements reconciliation
- Manage all types of monthly, business, operational and travel expense claims processed through Travel Services
- Cover all worldwide ad-hoc requests during other Travel Offices closing times
- Other duties as assigned by Management
Essential Requirements for the Position:
- High school diploma or equivalent required
- Minimum two (2) years of work experience in a Travel Agency, Travel Management Company, Airline or Hospitality Industry
- Minimum two (2) years of experience using a Global Distribution System (GDS), preferably Amadeus and/or Sabre.
- Working knowledge of ticketing, exchanges, itinerary management, and travel policy compliance.
- Experience with travel auditing, invoice verification, expense reconciliation, and other travel-related Back-Office accounting processes.
- Strong organizational skills and the ability to manage time-sensitive travel and administrative responsibilities in a fast-paced operational environment.
- Relating openly and comfortably with diverse groups of people and cultures
- Anticipating and balancing the needs of multiple stakeholders
- Feeling comfortable to work in a team as well as autonomously
- Have very good communication skills
- Demonstrated ability to work independently and to take initiatives
- Be able to identify problems and propose solutions
- Fluency in written and spoken English, other languages are a distinct advantage
- Proficiency in Microsoft Office (PowerPoint, Word, Excel, Outlook, Teams)
Working Conditions:
- It is a temporary 6 months position based in Houston, TX
- Vacation and other absences should be planned in a way so as to avoid conflicting with service and business requirements.
- Work on a shift basis, including weekends. Flexibility may be needed with working hours.
- Hourly 24.48-28.19 USD.
