Customer Service Delivery Driver- 4 day work week!
Required skills
- Customer Advocates
- customer-facing experience
- delivery
- loading/unloading vehicles
- inspect car-hauler
- customer paperwork
- customer tracking system
- clean driving record
- Notary
- DMV/title and registration systems
Nice to have
- Careers Not Jobs program
- performance-based incentive programs
- overtime
- Fast Track Advancement Opportunities
- Company Paid Healthcare Premiums
- Dental + Vision benefits
Role summary
Carvana is seeking enthusiastic Customer Advocates with at least 2 years of customer-facing experience to join their team. This role involves delivering vehicles to customers using custom car haulers, requiring physical loading/unloading and regular hauler inspections. Responsibilities include completing customer paperwork, maintaining a clean driving record, and obtaining necessary state-specific licenses (Notary, Chauffeur's, Vehicle Verifier, Salesperson) within specified timeframes. The position offers a competitive hourly rate ($19-$21) with performance-based increases and benefits such as paid time off, tuition reimbursement, and company-paid healthcare premiums. The schedule requires availability 7 days a week, with rotating days off.
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and one of the four fastest companies to make the Fortune 500!
Whether it's delivering happiness to customers on the driveway or getting involved in the local community, our Customer Advocates are leading the charge in reintroducing happiness into the car-buying process. Ready to join the 'Hauler-Life'?
Shift Requirement: The hours for this position are from 11am - 9pm. We ask that team members be available to work 7 days a week. Days off will rotate between weekdays and weekend days.
Unlock Your Earning Potential!
We offer a competitive starting hourly rate of $19/hr with significant growth opportunities based on performance. You can boost your earnings within a short timeframe:
In your first year, you can progress from $19/hr to $21/hr through our performance-based Careers Not Jobs program, which provides four merit opportunities annually. As part of this program, eligible team members can enjoy an additional $0.50 increase in their pay every 90 days.
And that's not all! Market Operations may offer other performance-based incentive programs specific to your location, potentially unlocking even greater earnings.
Benefits + Perks: We continually invest in our team members’ success because when our team members grow, we grow. Here is how we invest in you:
About the Role:
We're looking for enthusiastic, energetic, and self-motivated team players with at least 2 years of customer-facing experience to:
* Candidates must have (or be able to obtain) a Notary in your local jurisdiction within the first 90 days of employment (process sponsored by Carvana). This process may involve satisfying state-specific requirements. For further details, candidates can review their local state notary requirements here: State Notary Requirements.
* Candidates must be able to satisfy state-specific requirements related to access DMV/title and registration systems.
* Illinois, Michigan, Louisiana, and Missouri employees must obtain a Chauffeur's license or any other state specialty license within the first two weeks of employment (process sponsored by Carvana).
* California employees must obtain a Vehicle Verifier license within the first 90 days of employment (Process sponsored by Carvana).
* Nevada, Tennessee, and Virginia employees must apply for a Salesperson license within the first two weeks of employment (process sponsored by Carvana). Obtaining this license is a condition of employment; failure to secure it may impact continued employment in this role.
General qualifications and requirements
Legal stuff
This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Carvana is an equal employment opportunity employer. All applicants receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, marital status, national origin, age, mental or physical disability, protected veteran status, or genetic information, or any other basis protected by applicable law. Carvana also prohibits harassment of applicants or employees based on any of these protected categories.
All applicants must pass a drug test and obtain a DOT Medical Card. This role is not eligible for visa sponsorship. Must be at least 21 years of age and possess a valid driver's license. Must be able to read, write, speak, and understand English.”
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