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Casey Auto Group Verified
Automotive, Retail

Appointment Coordinator

Williamsburg, VAOnsiteFull Time$16–$16 /hrPosted 1 month ago

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Required skills

  • appointment scheduling
  • customer service
  • team player
  • valid driver's license
  • clean driving record
  • flexible schedule
  • Saturdays

Nice to have

  • administrative experience
  • dealership experience

Role summary

Casey Auto Group is looking for an Automotive Service Appointment Coordinator to manage service appointments, ensure customer satisfaction, and handle administrative tasks. The role requires excellent communication, organization, and customer service skills, along with a valid driver's license and a flexible schedule including Saturdays. Previous administrative or dealership experience is preferred.

Casey Auto Group is seeking an Automotive Service Appointment Coordinator to join our team!

Our automotive service team is dedicated to ensuring customer satisfaction and creating a positive and enjoyable experience. The Appointment Coordinator is responsible for scheduling and managing service appointments for customers at our dealership. This role requires excellent communication and organizational skills, as well as a friendly and welcoming demeanor. The Appointment Coordinator also contacts customers concerning recalls, vehicle status, and satisfaction of service, as well as performs various administrative duties.

Qualifications:

  • Must be at least 18 years of age with a valid driver’s license and a clean driving record
  • Previous administrative experience strongly preferred
  • Previous dealership experience a plus
  • Must be able to work a flexible schedule including Saturdays
  • Must be organized, customer service oriented, and a great team player

Hours: 

Varied schedule between Monday-Saturday from 7am-6pm (no Sundays)

Pay: $16.00 per hour

Benefits Offered:

  • Medical: HDHP & PPO
  • Dental & Vision Insurance
  • FSA/HSA/LPFSA 
  • Prescription Drug Coverage
  • HealthJoy App- Company paid Healthcare navigation tool
  • EAP: Employee Assistance Program
  • Life Insurance- Guaranteed Issue- Employee paid & Employer paid upon eligibility
  • Short- and Long-Term Disability
  • Legal Resources Coverage & ID Protection
  • Vacation and Holidays
  • 401(k) with Employer Contribution upon eligibility
  • Discount memberships to OneLife & YMCA athletic facilities
  • Employee Referral Bonus Programs
  • Employee parts & service discounts
  • Weekly pay

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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